topic Issue in Integrating the Insight Advisor into a mashup in Integration, Extension & APIs

Issue in Integrating the Insight Advisor into a mashup

Manoj_Prabu — Fri, 16 Apr 2021 13:23:53 GMT

Hi Support Team,

I Updated my Qlik Sense to February 2021 Patch 4. But still Insight Advisor chat window is not opening when I click the Custom button. I followed the same instruction given in the Qlik help for Integrating Insight Advisor Chat into a mashup. I also enabled Insights Capabilities in the selected app. Am I missing any other option to be enabled/disabled?. Please do the needful.

Thanks.

Re: Issue in Integrating the Insight Advisor into a mashup

Damien_V — Fri, 16 Apr 2021 13:30:28 GMT

Hello @Manoj_Prabu

You need to have the tag INSIGHTBOT or INSIGHT_ADVISOR_CHAT in your license for this feature to work.

Please check in the management console if the tags are there in the "Site license" section.

Re: Issue in Integrating the Insight Advisor into a mashup

Qlik1_User1 — Wed, 30 Jul 2025 13:04:37 GMT

Hi @Manoj_Prabu
did you able to enable the Insight advisor in mashup, i have a similar requirement.

Re: Issue in Integrating the Insight Advisor into a mashup

Manoj_Prabu — Wed, 06 Aug 2025 05:23:32 GMT

Hi @Qlik1_User1,

Yes, I can be able to enable insights advisor in mashup. For that you need the tags INSIGHTBOT or INSIGHT_ADVISOR_CHAT in your license as said in the solution.

You can check that in QMC > License management > Site license properties

Thanks,
Manoj Prabu S