topic Re: Microsoft Dynamics CRM not working after Regional Discovery Service is deprecated by Microsoft in Integration, Extension & APIs

Microsoft Dynamics CRM not working after Regional Discovery Service is deprecated by Microsoft

Infoland_Jos — Fri, 11 Jun 2021 07:30:16 GMT

So, the last couple of days we have some issues with custom services and 3th party applications we are using because Microsoft deprecated the Regional Discovery Service. So yesterday we noticed that our Qlik Sense dashboards (with connections to our CRM) aren't being refreshed. So i found out that there is a V2 connector but it is throwing an error:

error_description = AADSTS90027: We are unable to issue tokens from this API version on the MSA tenant. Please contact the application vendor as they need to use version 2.0 of the protocol to support this.

So i'm assuming Qlik is using the Regional Discovery services which are decrepated, could anyone confirm this? If so are they working on an new connector?

Re: Microsoft Dynamics CRM not working after Regional Discovery Service is deprecated by Microsoft

PadmaPriya — Fri, 18 Jun 2021 18:44:46 GMT

Hello @Infoland_Jos

Please refer to below articles:

https://community.qlik.com/t5/Knowledge-Base/Qlik-Web-Connector-Best-Practices/ta-p/1792929

https://community.qlik.com/t5/Knowledge-Base/Known-current-issues-in-SaaS-editions-of-Qlik-Sense/ta-p/1782327

Thanks,

Padma Priya

Qlik Support

Re: Microsoft Dynamics CRM not working after Regional Discovery Service is deprecated by Microsoft

robbencal — Fri, 18 Jun 2021 18:49:59 GMT

We've encountered the same issue.. we were running the March2020 release and just today upgraded to Dec2020 but upon testing the MSD connector connection, we get that same error.

I found 2 articles related to this error which I've passed along to the our Qlik lead to try but either way, in the meantime, we'd be interested in some sort of reply / acknowledgement from Qlik in response to the OP's inquiry as we've also been unable to get any data from MSD since Tuesday -

1. Qlik Web Connectors Error AADSTS90027 when using "... - Qlik Community - 1800882

2. Known current issues in SaaS editions of Qlik Sens... - Qlik Community - 1782327 -->[[theres a note indicating "This was reported to R&D with QB-4951 Current Status: In Progress " ]]

Thanks -