topic Re: Custom theme not applying on Export Image in Integration, Extension & APIs

Custom theme not applying on Export Image

jenriquez — Mon, 04 Apr 2022 07:24:10 GMT

Hi everyone,

I just noticed that when I Export Image after I clear cache or first time after a long time of exporting, the Custom theme does not apply on the exported image but when I export again it already applying the custom theme.

I replicate the Issue on both Mashup and Qliksense Hub.

Does anyone have this problem? Can someone help me?

Thanks.

Re: Custom theme not applying on Export Image

Daniele_Purrone — Wed, 06 Apr 2022 06:40:10 GMT

Hi @jenriquez ,

I'll try to reproduce the problem and get back to you.

Re: Custom theme not applying on Export Image

Daniele_Purrone — Wed, 06 Apr 2022 06:48:00 GMT

Hi @jenriquez ,
I'm not seeing the problem. Which version of Qlik Sense are you using? How are you exporting the image? Thanks!

Re: Custom theme not applying on Export Image

krishnamajhi — Mon, 10 Apr 2023 13:21:16 GMT

Issue: In my case. I was using custom them from long time it works fine. but suddenly one it the custom theme did not work for export option only, but it was working on visualization chat.

Solution: Export the theme. once you have the zip file. delete the theme and import the theme back. then open fresh hub session and try the export of chart which works as per custom theme.