topic Re: Reload Button within iframe in Integration, Extension & APIs

Reload Button within iframe

mathewwp — Fri, 08 Sep 2023 14:10:12 GMT

I have a dashboard within an iframe via a single configurator. I have a button which allows the user to reload the data.

Now when the end-user presses the reload button, it will reload the app. Once the app has reloaded, an error is generated "An error occurred. Access is denied". I press Close, and then I have access to the app - the data has reloaded correctly.

However, when I view the app in the hub and/or the qmc, the data hasn't reloaded there.

If I exit the iframe, and load an iframe up again, the data reverts to the previous data load.

What's happening here? I find it strange that it will reload but not in all instances of the app id.

Re: Reload Button within iframe

alex_colombo — Mon, 11 Sep 2023 12:28:30 GMT

Hi @mathewwp , it seems this error comes from your Section Access table. After the reload, for some reasons, the current user is not present in the Section Access table anymore. Please double check this part.

Re: Reload Button within iframe

mathewwp — Thu, 14 Sep 2023 11:08:53 GMT

Hi - thanks for getting in touch.

I don't have Section Access enabled. The issue was that the user didn't have permission to update the app in the qmc security rules. I have since updated the security rules and it now works.