Users are Inactive after keycloak integration

Charvick — Thu, 14 Dec 2023 10:15:59 GMT

Hi,

I have integrated Keycloak with Qliksense based on Qlik Sense for Windows: How to configure OIDC with Keycloak. I have users from two different user directory (let's say directory1, directory2). I have keycloak in a way that the realm in the keycloak is mapped to directory1 (Domain).

This is working for the directory1 because the username and user ID in Qliksense is the same and hence there was no need to map anything.

But this is not working for directory2, the username is different from user ID.

For example:

Username	Directory	UserID
TomH	directory1	TomH
ChrisE	directory1	ChrisE
TomH	directory2	1245
ChrisE	directory2	2745

When I login as a user with the directory2 it is creating the user as below

Username	Directory	UserID
TomH	directory2	TomH

Since this user is not present in directory2 with that user ID, I am getting an error saying the account is inactive.

Could anyone help me with this issue? or suggest an solution that could work

@Damien_V it would be really great if you could take a look at this issue.

Thanks in advance

topic Users are Inactive after keycloak integration in Integration, Extension & APIs

Users are Inactive after keycloak integration