topic Ticket retrieval failed Error when using Qlik.Engine to connect to qlik sense hub using c# in Integration, Extension & APIs

Ticket retrieval failed Error when using Qlik.Engine to connect to qlik sense hub using c#

ozcano — Wed, 07 Feb 2024 09:10:49 GMT

Hello

I am using Qlik.Engine to connect to qlik sense hub using C# (The Qlik Sense .NET SDK is a development toolbox for use with applications such as Microsoft Visual Studio.).

Following is the code that I am using. When calling location.Hub(), it gives error : System.Security.Authentication.AuthenticationException: 'Ticket retrieval failed.'

Would you please help me?

Regards, Ozcan

Re: Ticket retrieval failed Error when using Qlik.Engine to connect to qlik sense hub using c#

Øystein_Kolsrud — Wed, 07 Feb 2024 10:55:44 GMT

Can't say for sure, but you probably shouldn't have "hub" as part of the url used when creating the Location instance. Unless you have a virtual proxy named "hub" that is. And you should double check the password and user info of course. You get that error if you have the wrong password. I tried it, and when I reverted back to my correct one I kept getting the same error because I had been locked out of the account due to too many logon attempts 🙄