topic Re: Custom Objects Disabled in Integration, Extension & APIs

Custom Objects Disabled

stanlyrj — Wed, 25 Apr 2018 05:22:17 GMT

Dear community,

I have updated qlik sense desktop application to April 2018 release. After the updating I have noticed that the Custom Objects tab is disabled. But the existing extension and widgets are working. Unable to add any new custom objects to the sheet.

Can anybody suggest a solution for this issue?

Any help is greatly appreciated.

Thanks in advance

Stan

Re: Custom Objects Disabled

Aiham_Azmeh — Wed, 25 Apr 2018 10:21:09 GMT

Hi stanlyrj‌,

Did you got any console error? It looks like a bug.

/aiham

Re: Custom Objects Disabled

benoitgochel — Wed, 25 Apr 2018 10:30:44 GMT

Can you go to the QMC and see if your profile can access the custom objetcs?

Find your profile's security rule and check if everything's fine.

If you have access, maybe try to clear the cache of your browser with a soft like CCleaner and after that if the problem persists, restart your qlik sense services/server.

Can you, in the worst scenario, find a backup before update and redo the update?

Re: Custom Objects Disabled

ErikWetterberg — Wed, 25 Apr 2018 10:36:45 GMT

Hi,

This might be caused by a badly formed qext file. Have you added any extensions lately? Try removing all extensions (just move the directories somewhere else), restart Qlik Sense Desktop and add them one by one.

Erik Wetterberg

Re: Custom Objects Disabled

stanlyrj — Wed, 25 Apr 2018 10:46:45 GMT

Hi Erik,

I have removed all the extensions that I have added lately and everything works normally again.

Thank you.

Re: Custom Objects Disabled

Aiham_Azmeh — Wed, 25 Apr 2018 12:11:57 GMT

we should be able to handle malformed qext - I will file a bug

thx erik.wetterberg‌

Re: Custom Objects Disabled

hgi — Thu, 26 Apr 2018 08:26:11 GMT

Hi stanlyrj,

do you know which extension that caused this problem? It would be good to reproduce so we can fix the issue it in the product. If you have more info, please share it.

//Henrik Gildéus

Re: Custom Objects Disabled

stanlyrj — Wed, 02 May 2018 04:13:59 GMT

Hi Henrik,

Sorry for the late reply, I was on vacation.

The custom theme files caused this issue. I have removed all the theme extensions and Qlik Sense is working perfectly. Few lines of CSS codes in Theme which modify the style of the grid caused some conflicts in Qlik Sense.

.qv-client.qv-dense #qv-stage-container #grid .qv-gridcell .sheet-list.cell-content {

border: none;

padding: 0;

}

.qv-client.qv-dense #qv-stage-container #grid .cell-content .qv-object {

padding-left: 0px;

padding-right: 0px;

}

Hope this helps you.

Please tell me if you require any more information.

Regards,

Stanly

Re: Custom Objects Disabled

poojitha_reddy — Fri, 04 May 2018 08:25:43 GMT

Hi johns,

Can you please explain how you defined this.

.qv-client.qv-dense #qv-stage-container #grid .qv-gridcell .sheet-list.cell-content {

border: none;

padding: 0;

}

.qv-client.qv-dense #qv-stage-container #grid .cell-content .qv-object {

padding-left: 0px;

padding-right: 0px;

}

Re: Custom Objects Disabled

stanlyrj — Mon, 07 May 2018 07:42:54 GMT

Hi Poojitha,

I have defined these CSS lines in the custom theme which I have created.

Custom themes are one of the new features added Qlik Sense with February 2018 release.

How to create a custom theme in Qlik Sense

Please follow these create a custom theme.

https://sensetheme.com/edit

And you may use this website to create Themes easily.

SampleTheme

Thank you,

Stan

Re: Custom Objects Disabled

poojitha_reddy — Mon, 07 May 2018 08:06:37 GMT

Hi Johns, I understood that you have defined css in your custom themes. In json, we actually write properties at object level and in css we will define at sheet level. But my doubt is how you were defining css to json. There was something like. qv-client.qv-object........ Something like that. Can you please provide the clear explanation for css relating to json of your example.

Thanks in Advance.

Regards,

Poojitha Reddy Saragada

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