https://community.qlik.com/t5/Official-Support-Articles/User-Directory-Connector-task-takes-significant-amount-of-time/ta-p/1713442 <P><STRONG>Environment</STRONG></P> <DIV style="margin-left: 40px;">Qlik Sense All versions<BR />&nbsp;</DIV> <P>While synchronizing Active Directory users, the Users Repository logs record the following WARNING:&nbsp;<SPAN style="font-family: courier new,courier,monospace;">&nbsp;Recursive group hierarchy discovered at CN=GroupName,OU=GROUPS,DC=domain,DC=local; breaking the chain here</SPAN><BR /><BR />Example:<BR /><BR /><SPAN style="font-family: courier new,courier,monospace;">2018-05-09 16:46:46&nbsp;&nbsp; &nbsp;20180509T154646.827+0100&nbsp;&nbsp; &nbsp;WARN&nbsp;&nbsp; &nbsp;QlikServer1&nbsp; &nbsp; UserManagement.Repository.Repository.Users.SyncUsersWorker&nbsp;&nbsp; &nbsp;23&nbsp;&nbsp; &nbsp;cca51cbe-fd2c-4d9d-9502-5a88d16034eb&nbsp;&nbsp; &nbsp;DOMAIN\serviceuser&nbsp; &nbsp;<STRONG> Recursive group hierarchy discovered at CN=GroupA,OU=GROUPS,DC=domain,DC=local breaking the chain here&nbsp;&nbsp; &nbsp;</STRONG>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;cca51cbe-fd2c-4d9d-9502-5a88d16034eb&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<BR />2018-05-09 16:46:46&nbsp;&nbsp; &nbsp;20180509T154646.827+0100&nbsp;&nbsp;&nbsp;&nbsp;WARN&nbsp;&nbsp; &nbsp;QlikServer1&nbsp;&nbsp; &nbsp;UserManagement.Repository.Repository.Users.SyncUsersWorker&nbsp;&nbsp; &nbsp;23&nbsp;&nbsp; &nbsp;23b85992-0f28-4c68-abcd-7ed7a9834f9a&nbsp;&nbsp; &nbsp;DOMAIN\serviceuser&nbsp;&nbsp;&nbsp;<STRONG>&nbsp;Recursive group hierarchy discovered at CN=GroupB,OU=GROUPS,DC=domain,DC=local; breaking the chain here&nbsp;</STRONG>&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;23b85992-0f28-4c68-abcd-7ed7a9834f9a&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<BR />&nbsp;2018-05-09 16:46:46&nbsp;&nbsp; &nbsp;20180509T154646.827+0100&nbsp;&nbsp; &nbsp;WARN&nbsp;&nbsp; &nbsp;QlikServer1&nbsp; &nbsp;UserManagement.Repository.Repository.Users.SyncUsersWorker&nbsp;&nbsp; &nbsp;23&nbsp;&nbsp; &nbsp;be6afe62-09ee-490d-933f-094825ab9f95&nbsp;&nbsp; &nbsp;DOMAIN\serviceuser&nbsp;&nbsp; &nbsp;<STRONG>Recursive group hierarchy discovered at CN=GroupC,OU=GROUPS,DC=domain,DC=local; breaking the chain here</STRONG>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;be6afe62-09ee-490d-933f-094825ab9f95&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<BR />20180509T154646.827+0100&nbsp;&nbsp; &nbsp;WARN&nbsp;&nbsp; &nbsp;QlikServer1&nbsp;&nbsp; &nbsp;UserManagement.Repository.Repository.Users.SyncUsersWorker&nbsp;&nbsp; &nbsp;23&nbsp;&nbsp; &nbsp;c104fe59-a8a8-4700-8ef4-d306d1b9c176&nbsp;&nbsp; &nbsp;DOMAIN\serviceuser&nbsp;&nbsp;&nbsp;<STRONG>&nbsp;Recursive group hierarchy discovered at CN=GroupD,OU=GROUPS,DC=domain,DC=local breaking the chain here</STRONG>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;c104fe59-a8a8-</SPAN></P> <P>Groups have recursive structure in Active Directory, and a "Loopback" effect is occurring. The Qlik Sense User Directory Connector loops through the groups and a delay is observed.<BR />&nbsp;</P> <DIV style="margin-left: 40px;"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="User Directory Group resolution Loop.png" style="width: 747px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/43982i7A4E001C3740FF40/image-size/large?v=v2&amp;px=999" role="button" title="User Directory Group resolution Loop.png" alt="User Directory Group resolution Loop.png" /></span></DIV> <P><BR /><BR /></P> <H3 class="qlik-migrated-tkb-headings"><STRONG>Resolution:</STRONG></H3> <P><BR />Filtering groups, by placing LDAP filter in User Directory Connector, solves the issue.<BR />&nbsp;</P> Wed, 11 Nov 2020 12:55:53 GMT Andre_Sostizzo 2020-11-11T12:55:53Z https://community.qlik.com/t5/Official-Support-Articles/User-Directory-Connector-task-takes-significant-amount-of-time/ta-p/1713442 <P><STRONG>Environment</STRONG></P> <DIV style="margin-left: 40px;">Qlik Sense All versions<BR />&nbsp;</DIV> <P>While synchronizing Active Directory users, the Users Repository logs record the following WARNING:&nbsp;<SPAN style="font-family: courier new,courier,monospace;">&nbsp;Recursive group hierarchy discovered at CN=GroupName,OU=GROUPS,DC=domain,DC=local; breaking the chain here</SPAN><BR /><BR />Example:<BR /><BR /><SPAN style="font-family: courier new,courier,monospace;">2018-05-09 16:46:46&nbsp;&nbsp; &nbsp;20180509T154646.827+0100&nbsp;&nbsp; &nbsp;WARN&nbsp;&nbsp; &nbsp;QlikServer1&nbsp; &nbsp; UserManagement.Repository.Repository.Users.SyncUsersWorker&nbsp;&nbsp; &nbsp;23&nbsp;&nbsp; &nbsp;cca51cbe-fd2c-4d9d-9502-5a88d16034eb&nbsp;&nbsp; &nbsp;DOMAIN\serviceuser&nbsp; &nbsp;<STRONG> Recursive group hierarchy discovered at CN=GroupA,OU=GROUPS,DC=domain,DC=local breaking the chain here&nbsp;&nbsp; &nbsp;</STRONG>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;cca51cbe-fd2c-4d9d-9502-5a88d16034eb&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<BR />2018-05-09 16:46:46&nbsp;&nbsp; &nbsp;20180509T154646.827+0100&nbsp;&nbsp;&nbsp;&nbsp;WARN&nbsp;&nbsp; &nbsp;QlikServer1&nbsp;&nbsp; &nbsp;UserManagement.Repository.Repository.Users.SyncUsersWorker&nbsp;&nbsp; &nbsp;23&nbsp;&nbsp; &nbsp;23b85992-0f28-4c68-abcd-7ed7a9834f9a&nbsp;&nbsp; &nbsp;DOMAIN\serviceuser&nbsp;&nbsp;&nbsp;<STRONG>&nbsp;Recursive group hierarchy discovered at CN=GroupB,OU=GROUPS,DC=domain,DC=local; breaking the chain here&nbsp;</STRONG>&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;23b85992-0f28-4c68-abcd-7ed7a9834f9a&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<BR />&nbsp;2018-05-09 16:46:46&nbsp;&nbsp; &nbsp;20180509T154646.827+0100&nbsp;&nbsp; &nbsp;WARN&nbsp;&nbsp; &nbsp;QlikServer1&nbsp; &nbsp;UserManagement.Repository.Repository.Users.SyncUsersWorker&nbsp;&nbsp; &nbsp;23&nbsp;&nbsp; &nbsp;be6afe62-09ee-490d-933f-094825ab9f95&nbsp;&nbsp; &nbsp;DOMAIN\serviceuser&nbsp;&nbsp; &nbsp;<STRONG>Recursive group hierarchy discovered at CN=GroupC,OU=GROUPS,DC=domain,DC=local; breaking the chain here</STRONG>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;be6afe62-09ee-490d-933f-094825ab9f95&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<BR />20180509T154646.827+0100&nbsp;&nbsp; &nbsp;WARN&nbsp;&nbsp; &nbsp;QlikServer1&nbsp;&nbsp; &nbsp;UserManagement.Repository.Repository.Users.SyncUsersWorker&nbsp;&nbsp; &nbsp;23&nbsp;&nbsp; &nbsp;c104fe59-a8a8-4700-8ef4-d306d1b9c176&nbsp;&nbsp; &nbsp;DOMAIN\serviceuser&nbsp;&nbsp;&nbsp;<STRONG>&nbsp;Recursive group hierarchy discovered at CN=GroupD,OU=GROUPS,DC=domain,DC=local breaking the chain here</STRONG>&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp; &nbsp;c104fe59-a8a8-</SPAN></P> <P>Groups have recursive structure in Active Directory, and a "Loopback" effect is occurring. The Qlik Sense User Directory Connector loops through the groups and a delay is observed.<BR />&nbsp;</P> <DIV style="margin-left: 40px;"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="User Directory Group resolution Loop.png" style="width: 747px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/43982i7A4E001C3740FF40/image-size/large?v=v2&amp;px=999" role="button" title="User Directory Group resolution Loop.png" alt="User Directory Group resolution Loop.png" /></span></DIV> <P><BR /><BR /></P> <H3 class="qlik-migrated-tkb-headings"><STRONG>Resolution:</STRONG></H3> <P><BR />Filtering groups, by placing LDAP filter in User Directory Connector, solves the issue.<BR />&nbsp;</P> Wed, 11 Nov 2020 12:55:53 GMT https://community.qlik.com/t5/Official-Support-Articles/User-Directory-Connector-task-takes-significant-amount-of-time/ta-p/1713442 Andre_Sostizzo 2020-11-11T12:55:53Z