https://community.qlik.com/t5/Official-Support-Articles/Error-The-sourcedocument-failed-to-save-Exception-System-Runtime/ta-p/1711489 <P>A reload task in QlikView fails with the following error in the task log:</P> <P><BR /><FONT face="courier new,courier">Error The sourcedocument failed to save.. Exception=System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component. || at QlikView.Doc.SaveAs(String _FileName, Int16 _Format) || at QVBWrapper.Document.Save(ILogBucket i_LogBucket, String i_SaveAsFileName)</FONT></P> <P>&nbsp;</P> <P>This may be caused by an active virus scan locking the relevant files, or an invalid alert configured on the task.</P> <P>&nbsp;</P> <DIV><SPAN class="feeditemtext cxfeeditemtext"><STRONG>Environment:</STRONG></SPAN><BR />&nbsp;</DIV> <UL> <LI><SPAN class="feeditemtext cxfeeditemtext">QlikView</SPAN></LI> </UL> <P>&nbsp;</P> <H4><STRONG>Virus Scan</STRONG></H4> <P>Ensure that QlikView file locations (.qvw, qvd, etc..) are excluded from active virus scans. See <A href="https://community.qlik.com/t5/Support-Knowledge-Base/QlikView-Folder-And-Files-To-Exclude-From-Anti-Virus-Scanning/ta-p/1713060" target="_self">QlikView Folder And Files To Exclude From Anti-Virus Scanning</A>&nbsp;.</P> <H4><STRONG>Invalid Alerts</STRONG></H4> <P>Remove or edit the alerts configured on the document.<BR /><BR />Alerts can be configured in the Distribution task. To verify:</P> <UL> <LI>Open the QlikView Management Console</LI> <LI>Go to <I><STRONG>Documents </STRONG></I>&gt; <STRONG><I>Source Documents</I></STRONG></LI> <LI>Locate the failing document/task.</LI> <LI>Open the document/task</LI> <LI>Navigate to the&nbsp;<I><STRONG>Distribute&nbsp;</STRONG></I>tab</LI> <LI>Go to the&nbsp;<I><STRONG>Notify&nbsp;</STRONG></I>tab.</LI> <LI>Uncheck&nbsp;<I><STRONG>Send notification e-mail to recipients&nbsp;</STRONG></I></LI> <LI><I>Make sure, there is enough disk space to save the QVW</I></LI> </UL> <P><BR />For additional troubleshooting steps and root causes, see&nbsp;<A href="https://community.qlik.com/t5/Qlik-Support-Knowledge-Base/QlikView-Checklist-For-Reload-Publisher-Task-Failure/ta-p/1714630" target="_blank" rel="noopener" data-cke-saved-href="https://community.qlik.com/t5/Qlik-Support-Knowledge-Base/QlikView-Checklist-For-Reload-Publisher-Task-Failure/ta-p/1714630">QlikView: Checklist For Reload/Publisher Task Failure</A>.</P> Mon, 20 Dec 2021 17:31:55 GMT Albert_Candelario 2021-12-20T17:31:55Z https://community.qlik.com/t5/Official-Support-Articles/Error-The-sourcedocument-failed-to-save-Exception-System-Runtime/ta-p/1711489 <P>A reload task in QlikView fails with the following error in the task log:</P> <P><BR /><FONT face="courier new,courier">Error The sourcedocument failed to save.. Exception=System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component. || at QlikView.Doc.SaveAs(String _FileName, Int16 _Format) || at QVBWrapper.Document.Save(ILogBucket i_LogBucket, String i_SaveAsFileName)</FONT></P> <P>&nbsp;</P> <P>This may be caused by an active virus scan locking the relevant files, or an invalid alert configured on the task.</P> <P>&nbsp;</P> <DIV><SPAN class="feeditemtext cxfeeditemtext"><STRONG>Environment:</STRONG></SPAN><BR />&nbsp;</DIV> <UL> <LI><SPAN class="feeditemtext cxfeeditemtext">QlikView</SPAN></LI> </UL> <P>&nbsp;</P> <H4><STRONG>Virus Scan</STRONG></H4> <P>Ensure that QlikView file locations (.qvw, qvd, etc..) are excluded from active virus scans. See <A href="https://community.qlik.com/t5/Support-Knowledge-Base/QlikView-Folder-And-Files-To-Exclude-From-Anti-Virus-Scanning/ta-p/1713060" target="_self">QlikView Folder And Files To Exclude From Anti-Virus Scanning</A>&nbsp;.</P> <H4><STRONG>Invalid Alerts</STRONG></H4> <P>Remove or edit the alerts configured on the document.<BR /><BR />Alerts can be configured in the Distribution task. To verify:</P> <UL> <LI>Open the QlikView Management Console</LI> <LI>Go to <I><STRONG>Documents </STRONG></I>&gt; <STRONG><I>Source Documents</I></STRONG></LI> <LI>Locate the failing document/task.</LI> <LI>Open the document/task</LI> <LI>Navigate to the&nbsp;<I><STRONG>Distribute&nbsp;</STRONG></I>tab</LI> <LI>Go to the&nbsp;<I><STRONG>Notify&nbsp;</STRONG></I>tab.</LI> <LI>Uncheck&nbsp;<I><STRONG>Send notification e-mail to recipients&nbsp;</STRONG></I></LI> <LI><I>Make sure, there is enough disk space to save the QVW</I></LI> </UL> <P><BR />For additional troubleshooting steps and root causes, see&nbsp;<A href="https://community.qlik.com/t5/Qlik-Support-Knowledge-Base/QlikView-Checklist-For-Reload-Publisher-Task-Failure/ta-p/1714630" target="_blank" rel="noopener" data-cke-saved-href="https://community.qlik.com/t5/Qlik-Support-Knowledge-Base/QlikView-Checklist-For-Reload-Publisher-Task-Failure/ta-p/1714630">QlikView: Checklist For Reload/Publisher Task Failure</A>.</P> Mon, 20 Dec 2021 17:31:55 GMT https://community.qlik.com/t5/Official-Support-Articles/Error-The-sourcedocument-failed-to-save-Exception-System-Runtime/ta-p/1711489 Albert_Candelario 2021-12-20T17:31:55Z https://community.qlik.com/t5/Official-Support-Articles/Error-The-sourcedocument-failed-to-save-Exception-System-Runtime/tac-p/2544275#M16920 <P>If someone is still following this, I have the same problem which "announced itself" after an update of QlikView to sept 2025 SR1.&nbsp;<BR />I' ve followed the steps given from Albert above, to no avail. Help?&nbsp;</P> Fri, 06 Mar 2026 12:34:48 GMT https://community.qlik.com/t5/Official-Support-Articles/Error-The-sourcedocument-failed-to-save-Exception-System-Runtime/tac-p/2544275#M16920 SweJoCa 2026-03-06T12:34:48Z https://community.qlik.com/t5/Official-Support-Articles/Error-The-sourcedocument-failed-to-save-Exception-System-Runtime/tac-p/2547211#M17047 <P>Same, we're on QlikView Sept 2025 SR4</P> Sat, 18 Apr 2026 00:21:18 GMT https://community.qlik.com/t5/Official-Support-Articles/Error-The-sourcedocument-failed-to-save-Exception-System-Runtime/tac-p/2547211#M17047 ByrdCD 2026-04-18T00:21:18Z