article Qlik Sense Enterprise on Windows with Signed License Key (SLK): allocating user license, nothing happens in Official Support Articles https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Enterprise-on-Windows-with-Signed-License-Key-SLK/ta-p/1765301 <P>Despite Qlik Sense Enterprise on Windows showing that there are licenses available to allocate (Professional or Analyzer) to users, when a license is allocated nothing happens.<BR />No error is shown, but the user license is not allocated.</P> <P>&nbsp;</P> <H4>Environment</H4> <UL> <LI>Qlik Sense Enterprise on Windows with Signed License Key, up to February 2020</LI> </UL> <H3>Resolution</H3> <P>Log on to the Qlik Sense Enterprise SaaS tenant which is using the same license, and verify that no license has been allocated to a user and, if necessary, remove it.</P> <P>Or, <STRONG>upgrade to Qlik Sense Enterprise on Windows&nbsp; April 2020</STRONG>&nbsp;or higher to be able to see the licenses allocated to cloud users and remove it from the on premise version.<BR /><BR /></P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Since April 2020 tenant users are now shown on premise " style="width: 999px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/45016iDD8A26846FB26433/image-size/large?v=v2&amp;px=999" role="button" title="Qlik Sense Enterprise tnenant user.png" alt="Qlik Sense Enterprise tnenant user.png" /></span></P> <H3>Cause</H3> <P>Before Qlik Sense Enterprise on Windows April 2020, licenses allocated on Qlik Sense Enterprise SaaS were not shown in the on-premise Qlik Management Console.&nbsp;</P> <P>&nbsp;</P> Tue, 10 May 2022 19:01:03 GMT Daniele_Purrone 2022-05-10T19:01:03Z Qlik Sense Enterprise on Windows with Signed License Key (SLK): allocating user license, nothing happens https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Enterprise-on-Windows-with-Signed-License-Key-SLK/ta-p/1765301 <P>Despite Qlik Sense Enterprise on Windows showing that there are licenses available to allocate (Professional or Analyzer) to users, when a license is allocated nothing happens.</P> Tue, 10 May 2022 19:01:03 GMT https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Enterprise-on-Windows-with-Signed-License-Key-SLK/ta-p/1765301 Daniele_Purrone 2022-05-10T19:01:03Z