No Activation or Password Reset Email arrives

Sonja_Bauernfeind — Wed, 14 Jun 2023 12:45:06 GMT

After successfully registering for a Qlik Account, no Activation email is received to activate the Qlik Account.

OR:

No Password Reset email is received when attempting to reset the password.

Troubleshooting steps:

Check your Spam/Junk folder for the Activation or Password email.
Ensure Qlik emails are not blocked by your Mail-Server Firewall
Ensure that "qlik.com" and "sendgrid.net" are added to your safe senders list
Then trigger a new Activation/Password Reset email.

If the Activation or Password Reset email still does not arrive at your email inbox, contact us either by chat or through the Support Portal.

How to Register for a Qlik Account

*sendgrid.net = the third party app used to send activation and password reset email

article No Activation or Password Reset Email arrives in Official Support Articles

No Activation or Password Reset Email arrives

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