https://community.qlik.com/t5/Official-Support-Articles/NPrinting-Web-Console-Not-Responding-or-Stuck-When-Logging-In/ta-p/1765855 <H4>Environment</H4> <UL> <LI>NPrinting All Supported Versions</LI> </UL> <H4>Symptoms:</H4> <UL> <LI>NPrinting Web Console may appear 'stuck' and does not response after logging in</LI> <LI>NPrinting Scheduler and Engine services may fail to start.</LI> <LI>When logging into the web console, you may see an error as follows:&nbsp;"<STRONG><SPAN>Error trying to open the page</SPAN></STRONG>"</LI> <LI>Can no longer access any pages such as connections, apps, reports etc. after logging into the web console</LI> <LI>Accessing links in the Web Console is very slow</LI> <LI>The License Page is repeatedly presented to you</LI> </UL> <H4>Solution:</H4> <UL> <LI>Follow the link in the <STRONG>Related Content</STRONG> section of this article to resolve the issue</LI> </UL> <H3>Related Content&nbsp;</H3> <UL> <LI><A title="https://community.qlik.com/t5/Support-Knowledge-Base/Identify-wrong-NPrinting-database-version-restored-to-NPrinting/ta-p/1711965" href="https://community.qlik.com/t5/Support-Knowledge-Base/Identify-wrong-NPrinting-database-version-restored-to-NPrinting/ta-p/1711965" target="_self">Identify wrong NPrinting database version restored to NPrinting Server</A></LI> </UL> <P>&nbsp;</P> <P style="font-style: italic;">The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.</P> Wed, 02 Dec 2020 21:50:55 GMT Frank_S 2020-12-02T21:50:55Z https://community.qlik.com/t5/Official-Support-Articles/NPrinting-Web-Console-Not-Responding-or-Stuck-When-Logging-In/ta-p/1765855 <H4>Environment</H4> <UL> <LI>NPrinting All Supported Versions</LI> </UL> <H4>Symptoms:</H4> <UL> <LI>NPrinting Web Console may appear 'stuck' and does not response after logging in</LI> <LI>NPrinting Scheduler and Engine services may fail to start.</LI> <LI>When logging into the web console, you may see an error as follows:&nbsp;"<STRONG><SPAN>Error trying to open the page</SPAN></STRONG>"</LI> <LI>Can no longer access any pages such as connections, apps, reports etc. after logging into the web console</LI> <LI>Accessing links in the Web Console is very slow</LI> <LI>The License Page is repeatedly presented to you</LI> </UL> <H4>Solution:</H4> <UL> <LI>Follow the link in the <STRONG>Related Content</STRONG> section of this article to resolve the issue</LI> </UL> <H3>Related Content&nbsp;</H3> <UL> <LI><A title="https://community.qlik.com/t5/Support-Knowledge-Base/Identify-wrong-NPrinting-database-version-restored-to-NPrinting/ta-p/1711965" href="https://community.qlik.com/t5/Support-Knowledge-Base/Identify-wrong-NPrinting-database-version-restored-to-NPrinting/ta-p/1711965" target="_self">Identify wrong NPrinting database version restored to NPrinting Server</A></LI> </UL> <P>&nbsp;</P> <P style="font-style: italic;">The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.</P> Wed, 02 Dec 2020 21:50:55 GMT https://community.qlik.com/t5/Official-Support-Articles/NPrinting-Web-Console-Not-Responding-or-Stuck-When-Logging-In/ta-p/1765855 Frank_S 2020-12-02T21:50:55Z