NPrinting Designer Opens with Blank Connection and Connection Property Panels

Frank_S — Mon, 11 Jul 2022 15:47:19 GMT

NPrinting Designer Opens with Blank Connection and Connection Property Panels as shown in the image below:

Environment

All Supported Versions of NPrinting Designer

Resolution

This can happen when:

1. The NP designer is closed via the Windows task manager, then the NP Designer is started again without closing MS Excel process (MS Word, MS Power point) which is running in the background. The process should also be closed using the Windows Task Manager before attempting to open the NP designer again

2. The NPrinting connection to the NPrinting report is in error/aborted status. NPrinting connections must be in a 'Generated' State. To ensure there is no issue with the connection that appears to be in "Generated" state, simply reload any NP connections associated with your NPrinting reports that fail to open with the aforementioned error

Note: To ensure you have a supported version of MS Office for your deployment, ensure to check the Help Notes for your specific version of NPrinting

https://help.qlik.com/en-US/nprinting/Content/NPrinting/DeployingQVNprinting/System-re...

If these do not resolve the issue, we would recommend starting a support ticket so that the issue may be investigated more thoroughly

Cause

MS Excel Process is stuck in the task manager and is not released when the NP designer is shut down through the task manager
NPrinting Connection to report not working normally

Re: NPrinting Designer Opens with Blank Connection and Connection Property Panels

aguirre — Fri, 22 Apr 2022 10:50:10 GMT

It doesn't work in my cases.

I have created other reports with no problems.

Now if I create a new report the connection field is empty. And that happens even if I create a new report linked to an nprinting app already working fine with other reports

Re: NPrinting Designer Opens with Blank Connection and Connection Property Panels

Frank_S — Fri, 22 Apr 2022 15:49:03 GMT

As mentioned at the bottom of this article,

"If these do not resolve the issue, we would recommend starting a support ticket so that the issue may be investigated more thoroughly"

Kind regards...

article NPrinting Designer Opens with Blank Connection and Connection Property Panels in Official Support Articles

NPrinting Designer Opens with Blank Connection and Connection Property Panels

Environment

Resolution

Cause

Re: NPrinting Designer Opens with Blank Connection and Connection Property Panels

Re: NPrinting Designer Opens with Blank Connection and Connection Property Panels