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    <title>article Cannot add live data set on the Data Preparation Web UI in Official Support Articles</title>
    <link>https://community.qlik.com/t5/Official-Support-Articles/Cannot-add-live-data-set-on-the-Data-Preparation-Web-UI/ta-p/2150668</link>
    <description>&lt;DIV class="talend-tkb-migrated-content"&gt;&lt;DIV class="lia-message-template-content-zone"&gt; 
 &lt;TABLE style="word-break: keep-all;"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1" style="width: 25%;"&gt;&lt;STRONG&gt;Talend Version&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;6.3.1&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt; &lt;P&gt;&lt;STRONG&gt;Summary&lt;/STRONG&gt;&lt;/P&gt; &lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;Cannot add a live dataset.&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;Additional Versions&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;&amp;nbsp;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;Product&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;Data Preparation Web UI&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;Component&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;Data Preparation&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;Problem Description&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt; &lt;P&gt;Adding a live dataset on the Data Preparation Web UI, no Jobs are visible, and the following error message occurs:&lt;/P&gt; &lt;P&gt;&amp;nbsp;&lt;/P&gt; &lt;P&gt;&lt;SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" style="width: 999px;"&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="0693p000008u8pTAAQ.png"&gt;&lt;img src="https://community.qlik.com/t5/image/serverpage/image-id/124226i239954D1E4CD0FBE/image-size/large?v=v2&amp;amp;px=999" role="button" title="0693p000008u8pTAAQ.png" alt="0693p000008u8pTAAQ.png" /&gt;&lt;/span&gt;&lt;/SPAN&gt;&lt;/P&gt; &lt;P&gt;&amp;nbsp;&lt;/P&gt; &lt;P&gt;In the log file you can find errors like:&lt;/P&gt; &lt;P&gt;&amp;nbsp;&lt;/P&gt; &lt;PRE&gt;2017-10-19 17:18:25.766 qtp809 [user 2]  ERROR o.t.d.e.TDPExceptionController An error occurred
org.talend.dataprep.exception.TDPException: UNABLE_TO_LIST_REMOTE_TASKS:{Error=Insufficient right. You must have one of the roles [Designer, Operation manager, Viewer] for action [listTasks].}
	at org.talend.dataprep.command.tac.client.TacClientSupport.readListTasksResponse(TacClientSupport.java:271) ~[dataprep-ee-backend-service-2.0.0.jar:?]
	at org.talend.dataprep.api.dataset.location.job.ListTasksCommand.processResponse(ListTasksCommand.java:49) ~[dataprep-ee-dataset-2.0.0-lib.jar:?]&lt;/PRE&gt; &lt;P&gt;&amp;nbsp;&lt;/P&gt; &lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;Problem root cause&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt; &lt;P&gt;The TAC credentials set in the Data Preparation config file are different from those used to connect to TAC.&lt;/P&gt; &lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;Solution or Workaround&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;Check the&amp;nbsp;&lt;STRONG&gt;application.properties&lt;/STRONG&gt;&amp;nbsp;file under &lt;STRONG&gt;dataprep\config&lt;/STRONG&gt;, and see: &lt;PRE&gt;# TAC user: 
# It must have "Operation Manager" or "Designer" role and have authorization on required projects to list tasks in "Talend job" datasets.
# It must have "Administrator" role in TAC, in order to list users and groups for sharing. 
tac.user-name=xxxxxx
tac.password=xxxxx&lt;/PRE&gt; &lt;P&gt;Ensure the credentials are the same as the admin user connecting to TAC.&lt;/P&gt; 
     &lt;OL&gt;&lt;LI&gt;The password is encrypted, so you need to stop the Data Preparation Web UI.&lt;/LI&gt;&lt;LI&gt;Re-enter the TAC user credentials.&lt;/LI&gt;&lt;LI&gt;Restart the Data Preparation Web UI.&lt;/LI&gt;&lt;LI&gt;Add a dataset from the Job.&lt;/LI&gt;&lt;/OL&gt; &lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;JIRA ticket number&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;&amp;nbsp;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt; 
&lt;/DIV&gt;&lt;/DIV&gt;</description>
    <pubDate>Fri, 09 Feb 2024 18:22:49 GMT</pubDate>
    <dc:creator>TalendSolutionExpert</dc:creator>
    <dc:date>2024-02-09T18:22:49Z</dc:date>
    <item>
      <title>Cannot add live data set on the Data Preparation Web UI</title>
      <link>https://community.qlik.com/t5/Official-Support-Articles/Cannot-add-live-data-set-on-the-Data-Preparation-Web-UI/ta-p/2150668</link>
      <description>&lt;DIV class="talend-tkb-migrated-content"&gt;&lt;DIV class="lia-message-template-content-zone"&gt; 
 &lt;TABLE style="word-break: keep-all;"&gt;&lt;TBODY&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1" style="width: 25%;"&gt;&lt;STRONG&gt;Talend Version&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;6.3.1&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt; &lt;P&gt;&lt;STRONG&gt;Summary&lt;/STRONG&gt;&lt;/P&gt; &lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;Cannot add a live dataset.&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;Additional Versions&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;&amp;nbsp;&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;Product&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;Data Preparation Web UI&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;Component&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;Data Preparation&lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;Problem Description&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt; &lt;P&gt;Adding a live dataset on the Data Preparation Web UI, no Jobs are visible, and the following error message occurs:&lt;/P&gt; &lt;P&gt;&amp;nbsp;&lt;/P&gt; &lt;P&gt;&lt;SPAN class="lia-inline-image-display-wrapper lia-image-align-inline" style="width: 999px;"&gt;&lt;span class="lia-inline-image-display-wrapper" image-alt="0693p000008u8pTAAQ.png"&gt;&lt;img src="https://community.qlik.com/t5/image/serverpage/image-id/124226i239954D1E4CD0FBE/image-size/large?v=v2&amp;amp;px=999" role="button" title="0693p000008u8pTAAQ.png" alt="0693p000008u8pTAAQ.png" /&gt;&lt;/span&gt;&lt;/SPAN&gt;&lt;/P&gt; &lt;P&gt;&amp;nbsp;&lt;/P&gt; &lt;P&gt;In the log file you can find errors like:&lt;/P&gt; &lt;P&gt;&amp;nbsp;&lt;/P&gt; &lt;PRE&gt;2017-10-19 17:18:25.766 qtp809 [user 2]  ERROR o.t.d.e.TDPExceptionController An error occurred
org.talend.dataprep.exception.TDPException: UNABLE_TO_LIST_REMOTE_TASKS:{Error=Insufficient right. You must have one of the roles [Designer, Operation manager, Viewer] for action [listTasks].}
	at org.talend.dataprep.command.tac.client.TacClientSupport.readListTasksResponse(TacClientSupport.java:271) ~[dataprep-ee-backend-service-2.0.0.jar:?]
	at org.talend.dataprep.api.dataset.location.job.ListTasksCommand.processResponse(ListTasksCommand.java:49) ~[dataprep-ee-dataset-2.0.0-lib.jar:?]&lt;/PRE&gt; &lt;P&gt;&amp;nbsp;&lt;/P&gt; &lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;Problem root cause&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt; &lt;P&gt;The TAC credentials set in the Data Preparation config file are different from those used to connect to TAC.&lt;/P&gt; &lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;Solution or Workaround&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;Check the&amp;nbsp;&lt;STRONG&gt;application.properties&lt;/STRONG&gt;&amp;nbsp;file under &lt;STRONG&gt;dataprep\config&lt;/STRONG&gt;, and see: &lt;PRE&gt;# TAC user: 
# It must have "Operation Manager" or "Designer" role and have authorization on required projects to list tasks in "Talend job" datasets.
# It must have "Administrator" role in TAC, in order to list users and groups for sharing. 
tac.user-name=xxxxxx
tac.password=xxxxx&lt;/PRE&gt; &lt;P&gt;Ensure the credentials are the same as the admin user connecting to TAC.&lt;/P&gt; 
     &lt;OL&gt;&lt;LI&gt;The password is encrypted, so you need to stop the Data Preparation Web UI.&lt;/LI&gt;&lt;LI&gt;Re-enter the TAC user credentials.&lt;/LI&gt;&lt;LI&gt;Restart the Data Preparation Web UI.&lt;/LI&gt;&lt;LI&gt;Add a dataset from the Job.&lt;/LI&gt;&lt;/OL&gt; &lt;/TD&gt;&lt;/TR&gt;&lt;TR&gt;&lt;TD colspan="1" rowspan="1"&gt;&lt;STRONG&gt;JIRA ticket number&lt;/STRONG&gt;&lt;/TD&gt;&lt;TD colspan="1" rowspan="1"&gt;&amp;nbsp;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt; 
&lt;/DIV&gt;&lt;/DIV&gt;</description>
      <pubDate>Fri, 09 Feb 2024 18:22:49 GMT</pubDate>
      <guid>https://community.qlik.com/t5/Official-Support-Articles/Cannot-add-live-data-set-on-the-Data-Preparation-Web-UI/ta-p/2150668</guid>
      <dc:creator>TalendSolutionExpert</dc:creator>
      <dc:date>2024-02-09T18:22:49Z</dc:date>
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