article How To Check If The Browser Works With WebSockets in Official Support Articles

How To Check If The Browser Works With WebSockets

Andre_Sostizzo — Mon, 28 Dec 2020 14:32:53 GMT

Qlik Sense Hub requires Web Sockets connectivity. You can check if your browser works with Web Sockets.

You can verify if your system is WebSocket ready by using this 3rd party website: http://websocketstest.com/

An example (positive) result should look like this:

For more in-depth investigation, see Qlik Sense Websocket Connectivity Tester.

Re: How To Check If The Browser Works With WebSockets

KefangWorker — Tue, 08 Jun 2021 08:48:49 GMT

Hi Andre,

must all the web sockets pass the tests?? I have one situation with the following result:

who doesn't have the access to Qlik Sense Hub. While I tried another testing,

It enables the access to Qlik Sense Hub. Therefore, I wonder which WebSocket connections are necessary to connect Qlik Sense Hub??

If the connection like shown in the first picture WebSocket(Port 80) are not connected, how to enable them??

Regards

Kefang

Re: How To Check If The Browser Works With WebSockets

Sonja_Bauernfeind — Tue, 08 Jun 2021 09:31:05 GMT

Hello @KefangWorker

You can see the required ports for Qlik Sense here: Ports.

Port 80 (HTTP) is one of the required ones as seen in the list. As for how to enable them: You would need to get in touch with your network administrator(s) so they can make the required adjustments or help you locate where the port is blocked.

Re: How To Check If The Browser Works With WebSockets

KefangWorker — Tue, 08 Jun 2021 09:51:51 GMT

Thanks a lot. As it shows on the Ports there.

For external users as client to access Qlik Sense Server with Browser, the ports port HTTP 80, SSL 443 are only necessary. And they should make sure the ports open.

Regards

Kefang