Qlik Sense Mobile app is not receiving notifications

Andre_Sostizzo — Fri, 15 Nov 2024 18:25:57 GMT

Qlik is aware that notifications to the Qlik Sense Client Managed mobile app and the Qlik Sense SaaS mobile app may not be working for mobile app users at this time.

Resolution

For Qlik Sense SaaS, mobile push notification has been resolved as of Nov. 15th, 2024.

For Qlik Sense Client Managed, corrective action is underway. As an interim step, mobile app users are encouraged to update their notification settings to receive email notifications while the issue persists.

To receive email notifications for the Qlik Sense Mobile SaaS app, you can enable email notifications in your profile settings and configure an email server:

Open the Analytics activity center and navigate to Profile settings
Click Notifications
Under Alerts, select Email
Configure an email server in the Settings page

Please, let us know if anyone has questions or concerns about enabling the email notifications.

Environment

Qlik Sense Mobile Client Managed & SaaS

Re: Qlik Sense Mobile app is not receiving notifications

Akshesh_Patel — Mon, 14 Oct 2024 14:57:44 GMT

To receive email notifications for the Qlik Sense Mobile SaaS app, you can enable email notifications in your profile settings and configure an email server:

Open the Analytics activity center and navigate to Profile settings
Click Notifications
Under Alerts, select Email
Configure an email server in the Settings page

Please, let us know if anyone have any questions or concerns on enabling the email notifications.

article Qlik Sense Mobile app is not receiving notifications in Official Support Articles

Qlik Sense Mobile app is not receiving notifications

Resolution

Environment

Re: Qlik Sense Mobile app is not receiving notifications