How to enable Extended Error logging in QlikView Desktop or Internet Explorer Plugin

Bjorn_Wedbratt — Thu, 19 Dec 2024 12:54:11 GMT

When a QlikView Desktop Client or IE Plugin connection to the QlikView Server fails, it may be necessary to enable Extended Error Logging to identify the root cause.

QlikView Desktop or the IE-plugin

Open a QlikView document hosted on a QlikView Server
Go to Help menu -> About QlikView...
Right-click the V in the left corner
Find "ExtendedErrorLoggingMode"
Set the value to 1
Press Set and Close
Restart QlikView Desktop or Internet Explorer if using the plugin
Open a QlikView document hosted on a QlikView Server to generate the log file.

If you cannot connect to any QlikView Server, logging can also be enabled in the following way, using the settings.ini file:

Close any running instances of QlikView Desktop and the Internet Explorer Plugin
Locate the file settings.ini in %Users%\<User>\AppData\Roaming\Qliktech\QlikView
Edit settings.ini and In the section labeled [Settings 7] add the following line to turn the logging on:
- ExtendedErrorLoggingMode=1
- (To turn the logging off change it to: ExtendedErrorLoggingMode=0)
Save the file
Open a QlikView document hosted on a QlikView Server to generate the log file

The log file created is called QlikViewError.log and can be found in %Users%\<User>\Documents.

The log file will be created by the user who launched the QlikView Desktop or Plugin. Verify that you are searching in the correct user directory.

If you need to set this up to troubleshoot Qlik NPrinting QVP connections, ensure that the settings changes are done for the user running the Qlik NPrinting services.

Environment

QlikView Desktop
QlikView Plugin

article How to enable Extended Error logging in QlikView Desktop or Internet Explorer Plugin in Official Support Articles

How to enable Extended Error logging in QlikView Desktop or Internet Explorer Plugin

QlikView Desktop or the IE-plugin

Environment