https://community.qlik.com/t5/Official-Support-Articles/Corrupted-Characters-displayed-when-opening-Qlik-Data-Transfer/ta-p/2527544 <P>Qlik Data Transfer fails to open after an upgrade (to, for example, 10.4.4. No error message is displayed, but Qlik Data Transfer opens to strings of unreadable or corrupted characters:</P> <P class="lia-indent-padding-left-30px"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="corrupted characters.png" style="width: 694px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/182922iE1E8EB73E5CA6D24/image-size/large?v=v2&amp;px=999" role="button" title="corrupted characters.png" alt="corrupted characters.png" /></span></P> <P>Restarting the Qlik services does not resolve the issue.</P> <H3><FONT color="#339966"><STRONG>Resolution</STRONG></FONT></H3> <P><SPAN>Clear the Qlik Data Transfer <STRONG>local cache</STRONG>:</SPAN></P> <OL> <LI><SPAN>Stop the Qlik Data Transfer service</SPAN></LI> <LI><SPAN>Locate the&nbsp;<STRONG>cache folder&nbsp;</STRONG>in&nbsp;</SPAN><EM>C:\Users\&lt;YourUser&gt;\AppData\Roaming\Qlik\DataTransfer</EM></LI> <LI>Move or delete the cache folder</LI> <LI><SPAN>Start the Qlik Data Transfer service; a new cache folder is created in <EM>C:\Users\&lt;YourUser&gt;\AppData\Roaming\Qlik\DataTransfer</EM></SPAN></LI> <LI>Access Qlik Data Transfer</LI> </OL> <H3><STRONG><FONT color="#339966">Cause</FONT></STRONG></H3> <P>A corrupted installation or cache after the update.</P> <P>The front-end in Qlik Data Transfer loads local HTML and JS from its install directory. If the install was incomplete or a cached file is corrupted, you can get raw code instead of a rendered page.</P> <P>&nbsp;</P> <H4><FONT color="#339966"><STRONG>Environment</STRONG></FONT></H4> <UL> <LI>Qlik Data Transfer</LI> </UL> Mon, 18 Aug 2025 07:30:58 GMT AllenChung6 2025-08-18T07:30:58Z https://community.qlik.com/t5/Official-Support-Articles/Corrupted-Characters-displayed-when-opening-Qlik-Data-Transfer/ta-p/2527544 <P>Qlik Data Transfer fails to open after an upgrade (to, for example, 10.4.4. No error message is displayed, but Qlik Data Transfer opens to strings of unreadable or corrupted characters:</P> <P class="lia-indent-padding-left-30px"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="corrupted characters.png" style="width: 694px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/182922iE1E8EB73E5CA6D24/image-size/large?v=v2&amp;px=999" role="button" title="corrupted characters.png" alt="corrupted characters.png" /></span></P> <P>Restarting the Qlik services does not resolve the issue.</P> <H3><FONT color="#339966"><STRONG>Resolution</STRONG></FONT></H3> <P><SPAN>Clear the Qlik Data Transfer <STRONG>local cache</STRONG>:</SPAN></P> <OL> <LI><SPAN>Stop the Qlik Data Transfer service</SPAN></LI> <LI><SPAN>Locate the&nbsp;<STRONG>cache folder&nbsp;</STRONG>in&nbsp;</SPAN><EM>C:\Users\&lt;YourUser&gt;\AppData\Roaming\Qlik\DataTransfer</EM></LI> <LI>Move or delete the cache folder</LI> <LI><SPAN>Start the Qlik Data Transfer service; a new cache folder is created in <EM>C:\Users\&lt;YourUser&gt;\AppData\Roaming\Qlik\DataTransfer</EM></SPAN></LI> <LI>Access Qlik Data Transfer</LI> </OL> <H3><STRONG><FONT color="#339966">Cause</FONT></STRONG></H3> <P>A corrupted installation or cache after the update.</P> <P>The front-end in Qlik Data Transfer loads local HTML and JS from its install directory. If the install was incomplete or a cached file is corrupted, you can get raw code instead of a rendered page.</P> <P>&nbsp;</P> <H4><FONT color="#339966"><STRONG>Environment</STRONG></FONT></H4> <UL> <LI>Qlik Data Transfer</LI> </UL> Mon, 18 Aug 2025 07:30:58 GMT https://community.qlik.com/t5/Official-Support-Articles/Corrupted-Characters-displayed-when-opening-Qlik-Data-Transfer/ta-p/2527544 AllenChung6 2025-08-18T07:30:58Z