article Qlik Cloud: An error occurred when generating the API Key in Official Support Articles https://community.qlik.com/t5/Official-Support-Articles/Qlik-Cloud-An-error-occurred-when-generating-the-API-Key/ta-p/2534515 <P>Generating an API key fails with:</P> <P class="lia-indent-padding-left-30px"><FONT face="courier new,courier">An error occurred when generating the API Key. Please try again.</FONT></P> <P class="lia-indent-padding-left-30px"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="an error occurred when generating the API key please try again.png" style="width: 999px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/184496i0707747F1E19B1C1/image-size/large?v=v2&amp;px=999" role="button" title="an error occurred when generating the API key please try again.png" alt="an error occurred when generating the API key please try again.png" /></span></P> <P>&nbsp;</P> <H3><FONT color="#339966"><STRONG>Resolution</STRONG></FONT></H3> <P>Create a new custom role with <FONT color="#339966"><STRONG>Manage API Key</STRONG></FONT> permissions:</P> <OL> <LI>Open the <STRONG>Tenant Management Console</STRONG> (TMC)</LI> <LI><SPAN>Navigate to <STRONG>Administration</STRONG> &gt; <STRONG>Manage Users</STRONG> (<STRONG>A</STRONG>) &gt; <STRONG>Permissions</STRONG> (<STRONG>B</STRONG>)</SPAN></LI> <LI>Click <STRONG>Create new&nbsp;</STRONG>(<STRONG>C</STRONG>)<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="create new role.png" style="width: 999px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/184497iD90291E2E469090B/image-size/large?v=v2&amp;px=999" role="button" title="create new role.png" alt="create new role.png" /></span><BR /><BR /></LI> <LI>In the <STRONG>Create new role&nbsp;</STRONG>section, name the role and: <OL class="lia-list-style-type-upper-alpha"> <LI>Open&nbsp;<STRONG>Features and actions</STRONG></LI> <LI>Switch <STRONG>Managed API keys&nbsp;</STRONG>to&nbsp;<STRONG>Allowed</STRONG></LI> <LI>Click <STRONG>Confirm</STRONG><BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="create new role menu.png" style="width: 999px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/184498i6F352402F69EFA16/image-size/large?v=v2&amp;px=999" role="button" title="create new role menu.png" alt="create new role menu.png" /></span><BR /><BR /></LI> </OL> </LI> <LI>Assign users to the new role as needed. See&nbsp;<A href="https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/SaaS-roles-capacity-model.htm#anchor-2" target="_blank" rel="noopener">Assigning security roles and custom roles to groups</A>&nbsp;for details.&nbsp;</LI> </OL> <P>&nbsp;</P> <H3><STRONG><FONT color="#339966">Cause</FONT></STRONG></H3> <P>The user does not have a role with the required permission.</P> <BLOCKQUOTE class="quote">The "Developer" role has be deprecated as previously planned and announced.</BLOCKQUOTE> <P>&nbsp;</P> <H3><FONT color="#339966"><STRONG>Related Content</STRONG></FONT></H3> <UL class="lia-list-style-type-circle"> <LI><A href="https://qlik.dev/changelog/146-developer-role-deprecation/" target="_blank" rel="noopener nofollow noreferrer" aria-describedby="audioeye_new_window_message">Developer role and Enable API keys toggle deprecated | Qlik Developer Portal</A></LI> <LI><A href="https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/permissions-custom-roles-capacity-model.htm#anchor-4" target="_blank" rel="noopener">Managing custom roles | Qlik Cloud Help</A>&nbsp;</LI> <LI><A href="https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/SaaS-roles-capacity-model.htm#anchor-2" target="_blank" rel="noopener">Assigning security roles and custom roles to groups | Qlik Cloud Help</A>&nbsp;</LI> </UL> <P>&nbsp;</P> <H4><FONT color="#339966"><STRONG>Environment</STRONG></FONT></H4> <UL> <LI>Qlik Cloud Analytics</LI> </UL> Thu, 05 Feb 2026 07:22:54 GMT Frank_S 2026-02-05T07:22:54Z Qlik Cloud: An error occurred when generating the API Key https://community.qlik.com/t5/Official-Support-Articles/Qlik-Cloud-An-error-occurred-when-generating-the-API-Key/ta-p/2534515 <P>Generating an API key fails with:</P> <P class="lia-indent-padding-left-30px"><FONT face="courier new,courier">An error occurred when generating the API Key. Please try again.</FONT></P> <P class="lia-indent-padding-left-30px"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="an error occurred when generating the API key please try again.png" style="width: 999px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/184496i0707747F1E19B1C1/image-size/large?v=v2&amp;px=999" role="button" title="an error occurred when generating the API key please try again.png" alt="an error occurred when generating the API key please try again.png" /></span></P> <P>&nbsp;</P> <H3><FONT color="#339966"><STRONG>Resolution</STRONG></FONT></H3> <P>Create a new custom role with <FONT color="#339966"><STRONG>Manage API Key</STRONG></FONT> permissions:</P> <OL> <LI>Open the <STRONG>Tenant Management Console</STRONG> (TMC)</LI> <LI><SPAN>Navigate to <STRONG>Administration</STRONG> &gt; <STRONG>Manage Users</STRONG> (<STRONG>A</STRONG>) &gt; <STRONG>Permissions</STRONG> (<STRONG>B</STRONG>)</SPAN></LI> <LI>Click <STRONG>Create new&nbsp;</STRONG>(<STRONG>C</STRONG>)<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="create new role.png" style="width: 999px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/184497iD90291E2E469090B/image-size/large?v=v2&amp;px=999" role="button" title="create new role.png" alt="create new role.png" /></span><BR /><BR /></LI> <LI>In the <STRONG>Create new role&nbsp;</STRONG>section, name the role and: <OL class="lia-list-style-type-upper-alpha"> <LI>Open&nbsp;<STRONG>Features and actions</STRONG></LI> <LI>Switch <STRONG>Managed API keys&nbsp;</STRONG>to&nbsp;<STRONG>Allowed</STRONG></LI> <LI>Click <STRONG>Confirm</STRONG><BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="create new role menu.png" style="width: 999px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/184498i6F352402F69EFA16/image-size/large?v=v2&amp;px=999" role="button" title="create new role menu.png" alt="create new role menu.png" /></span><BR /><BR /></LI> </OL> </LI> <LI>Assign users to the new role as needed. See&nbsp;<A href="https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/SaaS-roles-capacity-model.htm#anchor-2" target="_blank" rel="noopener">Assigning security roles and custom roles to groups</A>&nbsp;for details.&nbsp;</LI> </OL> <P>&nbsp;</P> <H3><STRONG><FONT color="#339966">Cause</FONT></STRONG></H3> <P>The user does not have a role with the required permission.</P> <BLOCKQUOTE class="quote">The "Developer" role has be deprecated as previously planned and announced.</BLOCKQUOTE> <P>&nbsp;</P> <H3><FONT color="#339966"><STRONG>Related Content</STRONG></FONT></H3> <UL class="lia-list-style-type-circle"> <LI><A href="https://qlik.dev/changelog/146-developer-role-deprecation/" target="_blank" rel="noopener nofollow noreferrer" aria-describedby="audioeye_new_window_message">Developer role and Enable API keys toggle deprecated | Qlik Developer Portal</A></LI> <LI><A href="https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/permissions-custom-roles-capacity-model.htm#anchor-4" target="_blank" rel="noopener">Managing custom roles | Qlik Cloud Help</A>&nbsp;</LI> <LI><A href="https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Admin/SaaS-roles-capacity-model.htm#anchor-2" target="_blank" rel="noopener">Assigning security roles and custom roles to groups | Qlik Cloud Help</A>&nbsp;</LI> </UL> <P>&nbsp;</P> <H4><FONT color="#339966"><STRONG>Environment</STRONG></FONT></H4> <UL> <LI>Qlik Cloud Analytics</LI> </UL> Thu, 05 Feb 2026 07:22:54 GMT https://community.qlik.com/t5/Official-Support-Articles/Qlik-Cloud-An-error-occurred-when-generating-the-API-Key/ta-p/2534515 Frank_S 2026-02-05T07:22:54Z