https://community.qlik.com/t5/Official-Support-Articles/How-to-manage-the-Certificate-Private-Key/ta-p/1716593 <P>For Qlik products to function with a certificate, the service account must access the certificate's&nbsp;<STRONG>private key</STRONG>. If the user is not an administrator or has restrictive permissions applied, this may not be possible by default.&nbsp;</P> <H3><FONT color="#339966"><STRONG>Resolution:</STRONG></FONT></H3> <OL> <LI>Open the <SPAN><STRONG>Microsoft Management Console (MMC)</STRONG></SPAN> with an administrative user.</LI> <LI>Navigate to File and Add/Remove Snap-in<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="add remove snapin.png" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/48726iC8D6236269751E7D/image-size/medium?v=v2&amp;px=400" role="button" title="add remove snapin.png" alt="add remove snapin.png" /></span><BR /><BR /></LI> <LI>From the available snap-ins list, select <SPAN><STRONG>Certificates</STRONG></SPAN>, click <SPAN><STRONG>Add</STRONG></SPAN>, and select <SPAN><STRONG>Computer Account</STRONG></SPAN>. Leave all other selections default and click <SPAN><STRONG>Finish</STRONG></SPAN>.</LI> <LI>Open the Certificate store, navigate to <SPAN><STRONG>Personal &gt; Certificates</STRONG></SPAN></LI> <LI>Right click on the certificate you want to manage the private key for, select <SPAN><SPAN><STRONG>All Tasks &gt; Manage Private Keys...<BR /><BR /></STRONG></SPAN></SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="manage private keys.png" style="width: 999px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/48728iBFB1E3686EA39BBB/image-size/large?v=v2&amp;px=999" role="button" title="manage private keys.png" alt="manage private keys.png" /></span><SPAN> </SPAN></LI> <LI>In the permissions window, add the correct user and give it access.</LI> </OL> <H4>&nbsp;</H4> Fri, 10 Apr 2026 10:36:38 GMT Sonja_Bauernfeind 2026-04-10T10:36:38Z https://community.qlik.com/t5/Official-Support-Articles/How-to-manage-the-Certificate-Private-Key/ta-p/1716593 <P>For Qlik products to function with a certificate, the service account must access the certificate's&nbsp;<STRONG>private key</STRONG>. If the user is not an administrator or has restrictive permissions applied, this may not be possible by default.&nbsp;</P> <H3><FONT color="#339966"><STRONG>Resolution:</STRONG></FONT></H3> <OL> <LI>Open the <SPAN><STRONG>Microsoft Management Console (MMC)</STRONG></SPAN> with an administrative user.</LI> <LI>Navigate to File and Add/Remove Snap-in<BR /><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="add remove snapin.png" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/48726iC8D6236269751E7D/image-size/medium?v=v2&amp;px=400" role="button" title="add remove snapin.png" alt="add remove snapin.png" /></span><BR /><BR /></LI> <LI>From the available snap-ins list, select <SPAN><STRONG>Certificates</STRONG></SPAN>, click <SPAN><STRONG>Add</STRONG></SPAN>, and select <SPAN><STRONG>Computer Account</STRONG></SPAN>. Leave all other selections default and click <SPAN><STRONG>Finish</STRONG></SPAN>.</LI> <LI>Open the Certificate store, navigate to <SPAN><STRONG>Personal &gt; Certificates</STRONG></SPAN></LI> <LI>Right click on the certificate you want to manage the private key for, select <SPAN><SPAN><STRONG>All Tasks &gt; Manage Private Keys...<BR /><BR /></STRONG></SPAN></SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="manage private keys.png" style="width: 999px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/48728iBFB1E3686EA39BBB/image-size/large?v=v2&amp;px=999" role="button" title="manage private keys.png" alt="manage private keys.png" /></span><SPAN> </SPAN></LI> <LI>In the permissions window, add the correct user and give it access.</LI> </OL> <H4>&nbsp;</H4> Fri, 10 Apr 2026 10:36:38 GMT https://community.qlik.com/t5/Official-Support-Articles/How-to-manage-the-Certificate-Private-Key/ta-p/1716593 Sonja_Bauernfeind 2026-04-10T10:36:38Z