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    <title>article Qlik Talend Management Console log for the job is blank when using Talend Remote Engine in Official Support Articles</title>
    <link>https://community.qlik.com/t5/Official-Support-Articles/Qlik-Talend-Management-Console-log-for-the-job-is-blank-when/ta-p/2538582</link>
    <description>&lt;P&gt;Qlik Talend Management Console logs do not show anything for the job, even though the job is finished.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Resolution&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/H3&gt;
&lt;P&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Potential Checklist&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;If the remote engine may be facing issues, please try restarting the remote engine and seeing if&amp;nbsp;the Talend Management Console logs will appear after re-executing the task.&lt;/LI&gt;
&lt;LI&gt;This may be due to high usage of memory, so check the &lt;STRONG&gt;statistics.csv&lt;/STRONG&gt; file located in the following directory:&lt;BR /&gt;&lt;FONT face="courier new,courier"&gt;&lt;SPAN&gt;&amp;lt;Talend Remote Engine Installation&amp;gt;/data/log&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;
&lt;LI&gt;Check the following columns and compare the usage for both the usage in the remote engine and disk.
&lt;UL&gt;
&lt;LI&gt;&lt;STRONG&gt;memory-used and memory-max&lt;/STRONG&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;STRONG&gt;disk-used and disk-max&lt;/STRONG&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;Ensure the &lt;FONT face="courier new,courier"&gt;&lt;SPAN&gt;&amp;lt;Remote Engine&amp;gt;/etc/org.ops4j.pax.logging.cfg&lt;/SPAN&gt; file&lt;/FONT&gt; is not corrupted by comparing with a fresh Remote Engine container.&lt;/LI&gt;
&lt;LI&gt;Check for these parameters as well:
&lt;UL&gt;
&lt;LI&gt;log4j2.appender.minjson&lt;/LI&gt;
&lt;LI&gt;log4j2.rootLogger.appenderRef.RoutingCloudStorage.ref = RoutingCloudStorage&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;And inside the &lt;SPAN&gt;&lt;FONT face="courier new,courier"&gt;&amp;lt;Remote Engine&amp;gt;/etc/org.talend.ipaas.rt.logs.cfg&lt;/FONT&gt;,&lt;/SPAN&gt; ensure this parameter is &lt;STRONG&gt;NOT&lt;/STRONG&gt; set to:&amp;nbsp;&lt;BR /&gt;
&lt;PRE class="ckeditor_codeblock"&gt;active = false&lt;/PRE&gt;
&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3&gt;&lt;STRONG&gt;&lt;FONT color="#339966"&gt;Cause&lt;/FONT&gt;&amp;nbsp;&lt;/STRONG&gt;&lt;/H3&gt;
&lt;P&gt;The Remote Engine will be the one to handle sending the logs to Talend Management Console to show in the Talend Management Console logs.&lt;BR /&gt;There may be problems with the remote engine that affected it to not handle the logs appropriately.&amp;nbsp;&lt;BR /&gt;For example, there may be a high usage of memory for the remote engine or in the environment where the remote engine is being used.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Related Content&lt;/STRONG&gt;&lt;/FONT&gt;&amp;nbsp;&lt;/H3&gt;
&lt;P&gt;For more information about how to prevent sending logs to Talend Management Console, please refer to&lt;/P&gt;
&lt;P&gt;&lt;A href="https://help.qlik.com/talend/en-US/remote-engine-user-guide-linux/Cloud/stop-sending-logs-to-cloud" target="_blank" rel="noopener"&gt;Preventing the engines from sending logs to Talend Cloud | Qlik Talend Help&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Environment&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/H4&gt;
&lt;P&gt;&lt;LI-PRODUCT title="Talend Cloud" id="qlik_TalendCloud"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 11 Dec 2025 09:39:03 GMT</pubDate>
    <dc:creator>tomoya_suto</dc:creator>
    <dc:date>2025-12-11T09:39:03Z</dc:date>
    <item>
      <title>Qlik Talend Management Console log for the job is blank when using Talend Remote Engine</title>
      <link>https://community.qlik.com/t5/Official-Support-Articles/Qlik-Talend-Management-Console-log-for-the-job-is-blank-when/ta-p/2538582</link>
      <description>&lt;P&gt;Qlik Talend Management Console logs do not show anything for the job, even though the job is finished.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Resolution&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/H3&gt;
&lt;P&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Potential Checklist&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;If the remote engine may be facing issues, please try restarting the remote engine and seeing if&amp;nbsp;the Talend Management Console logs will appear after re-executing the task.&lt;/LI&gt;
&lt;LI&gt;This may be due to high usage of memory, so check the &lt;STRONG&gt;statistics.csv&lt;/STRONG&gt; file located in the following directory:&lt;BR /&gt;&lt;FONT face="courier new,courier"&gt;&lt;SPAN&gt;&amp;lt;Talend Remote Engine Installation&amp;gt;/data/log&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/LI&gt;
&lt;LI&gt;Check the following columns and compare the usage for both the usage in the remote engine and disk.
&lt;UL&gt;
&lt;LI&gt;&lt;STRONG&gt;memory-used and memory-max&lt;/STRONG&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;STRONG&gt;disk-used and disk-max&lt;/STRONG&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;Ensure the &lt;FONT face="courier new,courier"&gt;&lt;SPAN&gt;&amp;lt;Remote Engine&amp;gt;/etc/org.ops4j.pax.logging.cfg&lt;/SPAN&gt; file&lt;/FONT&gt; is not corrupted by comparing with a fresh Remote Engine container.&lt;/LI&gt;
&lt;LI&gt;Check for these parameters as well:
&lt;UL&gt;
&lt;LI&gt;log4j2.appender.minjson&lt;/LI&gt;
&lt;LI&gt;log4j2.rootLogger.appenderRef.RoutingCloudStorage.ref = RoutingCloudStorage&lt;/LI&gt;
&lt;/UL&gt;
&lt;/LI&gt;
&lt;LI&gt;And inside the &lt;SPAN&gt;&lt;FONT face="courier new,courier"&gt;&amp;lt;Remote Engine&amp;gt;/etc/org.talend.ipaas.rt.logs.cfg&lt;/FONT&gt;,&lt;/SPAN&gt; ensure this parameter is &lt;STRONG&gt;NOT&lt;/STRONG&gt; set to:&amp;nbsp;&lt;BR /&gt;
&lt;PRE class="ckeditor_codeblock"&gt;active = false&lt;/PRE&gt;
&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3&gt;&lt;STRONG&gt;&lt;FONT color="#339966"&gt;Cause&lt;/FONT&gt;&amp;nbsp;&lt;/STRONG&gt;&lt;/H3&gt;
&lt;P&gt;The Remote Engine will be the one to handle sending the logs to Talend Management Console to show in the Talend Management Console logs.&lt;BR /&gt;There may be problems with the remote engine that affected it to not handle the logs appropriately.&amp;nbsp;&lt;BR /&gt;For example, there may be a high usage of memory for the remote engine or in the environment where the remote engine is being used.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Related Content&lt;/STRONG&gt;&lt;/FONT&gt;&amp;nbsp;&lt;/H3&gt;
&lt;P&gt;For more information about how to prevent sending logs to Talend Management Console, please refer to&lt;/P&gt;
&lt;P&gt;&lt;A href="https://help.qlik.com/talend/en-US/remote-engine-user-guide-linux/Cloud/stop-sending-logs-to-cloud" target="_blank" rel="noopener"&gt;Preventing the engines from sending logs to Talend Cloud | Qlik Talend Help&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Environment&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/H4&gt;
&lt;P&gt;&lt;LI-PRODUCT title="Talend Cloud" id="qlik_TalendCloud"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 11 Dec 2025 09:39:03 GMT</pubDate>
      <guid>https://community.qlik.com/t5/Official-Support-Articles/Qlik-Talend-Management-Console-log-for-the-job-is-blank-when/ta-p/2538582</guid>
      <dc:creator>tomoya_suto</dc:creator>
      <dc:date>2025-12-11T09:39:03Z</dc:date>
    </item>
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