Incompatibility between Qlik NPrinting and Teradata

Andrea_Bertazzo — Wed, 25 Mar 2026 14:21:05 GMT

The installation of Teradata on the Qlik NPrinting Server machine causes instabilities. The Qlik NPrinting Scheduler Service stops frequently without obvious warnings, and restarting it may lead to an immediate crash of the service.

Resolution

Installing Teradata causes changes in the native images that cannot be reverted and which impact basic functionalities of the Qlik NPrinting services. This results in the installation of Teradata being incompatible with Qlik NPrinting.

To resolve the issue with Qlik NPrinting:

Uninstall Teradata
Take a backup of your Qlik NPrinting database; see Backup and restore Qlik NPrinting
Uninstall and reinstall Qlik NPrinting
Restore your Qlik NPrinting database; see Backup and restore Qlik NPrinting

In rare instances, the Windows Operating system will need to be reinstalled or reverted back to a pre-Teradata state.

Internal Investigation ID(s)

SUPPORT-8105

Environment

Qlik NPrinting

article Incompatibility between Qlik NPrinting and Teradata in Official Support Articles

Incompatibility between Qlik NPrinting and Teradata

Resolution

Internal Investigation ID(s)

Environment