ReloadEngine@SERVERNAME is down displayed in the QlikView Management Console

Sonja_Bauernfeind — Wed, 17 Feb 2021 09:08:59 GMT

'Reload Engines' are automatically added to an environment any time a new QlikView Server resource is added into the environment via the QlikView Management Console (QMC) -> System -> Setup -> QlikView Servers area.

Environment:

all versions

Resolution:

Beginning with QlikView 11.20 SR15, and including QlikView 12.XX, it is possible to remove the Reload Engine via the QMC.

The same resolution posted below also resolves QlikView Server allows for Max concurrent reloads to be configured in the QlikView Server Settings, but a Publisher is licensed

Stop the QlikView Management Service service via Windows Services applet
Navigate to the configuration file for the QlikView Management Service, by default located in C:\Program Files\QlikView\Management Service\QVManagementService.exe.config
Locate the value
 <add key="ShowReloadEngines" value="false"/>
Change it from "false" to "true" in the value= area
Save the file in its original location
Restart the QlikView Management Service service
In the QMC, navigate to System -> Setup -> Distribution Services (ensure the Distribution Services folder is highlighted)
Look to the right of the screen to see if the Reload Engine is listed along with the "QDS@SERVERNAME" resource; locate the "ReloadEngine@SERVERNAME" reference in the Reload Engines area and delete it.

This should remove the Reload Engine from the environment and stop the QMC from displaying the orange banner message that the service is down.

Should the above not work, a manual clean-up of the QVPR will be necessary, and Qlik Support can assist with it.

Cause:

When you add a new QlikView Server resource to an environment, it automatically adds a new 'Reload Engine' entry to the DistributionService.xml file in the QVPR. There are also other entries in the QVPR that are done as well, but using the above solution will clean everything up and repoint things to the proper GUIDs.

article ReloadEngine@SERVERNAME is down displayed in the QlikView Management Console in Official Support Articles

ReloadEngine@SERVERNAME is down displayed in the QlikView Management Console

Environment:

Resolution:

Cause: