article How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error in Official Support Articles

How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error

Frank_S — Mon, 11 Aug 2025 07:37:07 GMT

This article describes how to resolve the NPrinting connection verification error:

x Qlik NPrinting webrenderer can reach Qlik Sense hub error

Environment

NPrinting: all versions
Qlik Sense: all versions
- multi-node QS proxy environment
- NLB (Network Load Balancer or Alias URL) server address used in front of cluster of Qlik Sense proxy nodes (which are linked to a Virtual Proxy. Proxy nodes will not work with NPrinting unless they are linked to a QS virtual proxy)

Resolution

Although it is possible to use an NLB address in front of your QS proxy nodes that are used by NPrinting, the error generated in the NP connection verification process will appear as described in the article title
This error can safely be ignored as this does not affect generation of NPrinting connections
To eliminate the 'error' message, you would need to update your NPrinting connection to use a virtual proxy node address/computer name behind the NLB address . It must be the computer name and not an alias url).
The proxy node used must be linked to a virtual proxy with the following required attribute
- Microsoft Windows NTML authentication on the Qlik Sense proxy. (SAML and JWT are not supported. If your virtual proxy uses SAML or JWT authentication, you need to add a new virtual proxy with NTLM enabled for Qlik NPrinting connections).
- A link between the proxy node and virtual proxy.
- For all NPrinting to Qlik Sense requirements visit https://help.qlik.com/en-US/nprinting/Content/NPrinting/DeployingQVNprinting/NPrinting-with-Sense.htm#anchor-1
If a DNS name is involved and the Qlik Sense certificates are generated using that DNS name, try disabling the "Apply Qlik Sense server certificate validation" checkbox.

Internal Investigation ID

QB-2871
QB-25870

Re: How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error

filder — Wed, 06 Dec 2023 14:29:09 GMT

I've tried but it still doesn't works. Nprinting is linked to another server Qliksense and it works fine. This second Qliksense server is November 2023.

Re: How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error

svuradi — Wed, 08 May 2024 21:16:17 GMT

In my case the below setting solved the issue:

In the NP webconsole, go to Admin>Settings>Task
In the Security section, uncheck the box for 'Apply Qlik Sense server certificate validation' and click update. If you are publishing reports back to the QlikSense hub this is needed, otherwise you don't need it turned on.

Re: How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error

Ofir_May — Thu, 05 Dec 2024 09:23:28 GMT

@svuradi Thank you, that was helpful.

Re: How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error

fmarvnnt — Fri, 18 Jul 2025 12:44:04 GMT

This is my solution too with NP May 2025 SR1:

article How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error in Official Support Articles

How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error

Environment

Resolution

Related Content

Internal Investigation ID

Re: How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error

Re: How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error

Re: How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error

Re: How to resolve Verification Error - x Qlik NPrinting webrenderer can reach Qlik Sense hub error