How to send User Assignment log files to Qlik? (Long term offline license activation)

Benjamin_Moullin — Thu, 16 Feb 2023 09:30:35 GMT

This article describes the steps for sending User Assignment log files to Qlik. The procedure should be followed when you deploy a Qlik Sense Enterprise license that has been approved by Qlik for Long Term Offline Activation.

Environment

(April 2020 and newer versions)
Windows Server
Long Term Offline Activation is a requirement.

Steps

Verify that the Service Dispatcher configuration file includes the required offline feature tag.

Qlik Sense file location:
C:\Program Files\Qlik\Sense\ServiceDispatcher\services.conf
QlikView file location:
C:\Program Files\QlikView\ServiceDispatcher\services.conf

Locate the -offline tag in the licenses.parameters section
[licenses.parameters] -qsefw-mode -app-settings="..\Licenses\appsettings.json" -offline
If it is not set, then Long Term offline license mode has not been activated. For details see Long term offline use for Qlik Sense and QlikView Signed Licenses.
Generate the audit logs by opening the following link in a web browser (Chrome recommended): https://hostname:9200/v1/licenses/auditlogs

Important: It's need to open the Web Browser (Chrome) with the Qlik Sense service account

The above should be performed from the machine running both Qlik Sense Enterprise (QSE) and Qlik License Service (QLS). Qlik License Service must be running in offline mode with an offline approved license.

A JSON log file will be created and automatically downloaded in the user's download folder.
Go to https://license.qlikcloud.com/audit
Paste your Qlik Sense Enterprise Signed License Key in the text box and drag and drop the JSON file previously downloaded in the Audit log file section.
Click on the Upload button and the following details will then be displayed:

The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.

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How to send User Assignment log files to Qlik? (Long term offline license activation)

Environment

Steps

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