article Qlik Sense map objects don't export with background map in Official Support Articles

Qlik Sense map objects don't export with background map

Joseph_Musekura — Thu, 05 Aug 2021 14:14:29 GMT

When performing an Export of a Native Map in Qlik Sense only the points are being shown and not the actual background.

Current export result (Satellite background image is missing):

Or the map is entirely blank:

Environment

Resolution

The port 443 to imagery provider services.arcgisonline.com is probably blocked
Check and open port 443 (scroll down to "Web browser ports" and check "map").

Re: Qlik Sense map objects don't export with background map

SwapneelGolapkar — Wed, 31 Aug 2022 07:59:16 GMT

Hi @Joseph_Musekura @Sonja_Bauernfeind,
We have this traffic enabled, still we are facing this issue and unable to get image as expected in the export.
Can you please assist.

Thanks

Re: Qlik Sense map objects don't export with background map

Sonja_Bauernfeind — Wed, 31 Aug 2022 08:31:09 GMT

Hello @SwapneelGolapkar

It sounds like you need assistance with troubleshooting this issue. I would recommend posting about the problem in our community or logging a support ticket with us.

All the best,
Sonja

Re: Qlik Sense map objects don't export with background map

HaseebIqbal — Wed, 30 Oct 2024 03:23:50 GMT

What if try this ->
https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-and-Qlik-NPrinting-Export-of-maps-does-not-work-when/ta-p/1716763