QlikView Access point is not loading after upgrading to latest version of QlikView

Ranganath_DR — Mon, 20 Mar 2023 10:47:20 GMT

QlikView has been upgraded. After the upgrade, the AccessPoint does not load or is stuck in Loading Content

A possible root cause is the .json Mime Type not being recognized as a valid extension name. This is most often an issue with Microsoft IIS used as a Web Server, but could also occur in the QlikView Web Server.

Resolution

The .json Mime Type is missing as a valid file name extension in IIS.

Open the IIS Management Console
Select Website
Double Click Mime Type Icon Under IIs
Click Add Link in right hand side
File Name Extension = .json Mime Type = application/json
Click Ok.
Restart IIS from IIS manager console

The .json Mime Type is missing as a valid file name extension in the QlikView Web Server.

Go to the QlikView Management Console
Open System
Open the Setup tab
Open your QlikView Web Server
Switch to the Web tab
Review if the JSON extension is listed. If not, add it as:

Extension: .JSON
Content: application/json
Click Apply

Environment

QlikView any version
Microsoft IIS

article QlikView Access point is not loading after upgrading to latest version of QlikView in Official Support Articles

QlikView Access point is not loading after upgrading to latest version of QlikView

Resolution

Environment

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