https://community.qlik.com/t5/Official-Support-Articles/NPrinting-LDAP-Import-Error-Email-Address-Missing-or-Not/ta-p/1796944 <P>When Attempting the import users from Active Directory using the NPrinting Import Task&gt;Add Source&gt;LDAP, a 'warning' message is generated. Upon reviewing the corresponding import log, the following is found in the import log:</P> <UL> <LI>Error Email Address is Missing</LI> <LI>Error Email Address is Not Available</LI> </UL> <P>&nbsp;</P> <H3>Environment</H3> <UL> <LI>NPrinting 19, 2020, 2021 and higher versions</LI> </UL> <H3>Resolution</H3> <UL> <LI>As a domain administrator in your Windows active directory domain</LI> <LI>Open Active Directory Users and Computers</LI> <LI>Open the user account that fails to import</LI> <LI>Insert a unique email address as shown in the image below</LI> </UL> <P class="lia-indent-padding-left-30px"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AD email ldap import 1.PNG" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/52373i2925C966F8233723/image-size/medium?v=v2&amp;px=400" role="button" title="AD email ldap import 1.PNG" alt="AD email ldap import 1.PNG" /></span></P> <H3>Cause</H3> <UL> <LI>Missing email address in the user's active directory user account</LI> </UL> <P>&nbsp;</P> <H3>Related Content</H3> <UL> <LI><A href="https://help.qlik.com/en-US/nprinting/Content/NPrinting/DeployingQVNprinting/Import-Users-Filters.htm#anchor-3" target="_blank" rel="noopener">https://help.qlik.com/en-US/nprinting/Content/NPrinting/DeployingQVNprinting/Import-Users-Filters.htm#anchor-3</A></LI> <LI><A href="https://community.qlik.com/t5/Knowledge-Base/NPrinting-Task-Import-Process-Error-with-Alternate-Email/ta-p/1801549" target="_blank">https://community.qlik.com/t5/Knowledge-Base/NPrinting-Task-Import-Process-Error-with-Alternate-Email/ta-p/1801549</A></LI> </UL> <P>&nbsp;</P> Wed, 23 Jun 2021 20:53:06 GMT Frank_S 2021-06-23T20:53:06Z https://community.qlik.com/t5/Official-Support-Articles/NPrinting-LDAP-Import-Error-Email-Address-Missing-or-Not/ta-p/1796944 <P>When Attempting the import users from Active Directory using the NPrinting Import Task&gt;Add Source&gt;LDAP, a 'warning' message is generated. Upon reviewing the corresponding import log, the following is found in the import log:</P> <UL> <LI>Error Email Address is Missing</LI> <LI>Error Email Address is Not Available</LI> </UL> <P>&nbsp;</P> <H3>Environment</H3> <UL> <LI>NPrinting 19, 2020, 2021 and higher versions</LI> </UL> <H3>Resolution</H3> <UL> <LI>As a domain administrator in your Windows active directory domain</LI> <LI>Open Active Directory Users and Computers</LI> <LI>Open the user account that fails to import</LI> <LI>Insert a unique email address as shown in the image below</LI> </UL> <P class="lia-indent-padding-left-30px"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="AD email ldap import 1.PNG" style="width: 400px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/52373i2925C966F8233723/image-size/medium?v=v2&amp;px=400" role="button" title="AD email ldap import 1.PNG" alt="AD email ldap import 1.PNG" /></span></P> <H3>Cause</H3> <UL> <LI>Missing email address in the user's active directory user account</LI> </UL> <P>&nbsp;</P> <H3>Related Content</H3> <UL> <LI><A href="https://help.qlik.com/en-US/nprinting/Content/NPrinting/DeployingQVNprinting/Import-Users-Filters.htm#anchor-3" target="_blank" rel="noopener">https://help.qlik.com/en-US/nprinting/Content/NPrinting/DeployingQVNprinting/Import-Users-Filters.htm#anchor-3</A></LI> <LI><A href="https://community.qlik.com/t5/Knowledge-Base/NPrinting-Task-Import-Process-Error-with-Alternate-Email/ta-p/1801549" target="_blank">https://community.qlik.com/t5/Knowledge-Base/NPrinting-Task-Import-Process-Error-with-Alternate-Email/ta-p/1801549</A></LI> </UL> <P>&nbsp;</P> Wed, 23 Jun 2021 20:53:06 GMT https://community.qlik.com/t5/Official-Support-Articles/NPrinting-LDAP-Import-Error-Email-Address-Missing-or-Not/ta-p/1796944 Frank_S 2021-06-23T20:53:06Z