article Some users get "Request failed" after requesting on-demand NPrinting report in Official Support Articles

Some users get "Request failed" after requesting on-demand NPrinting report

Daniele_Purrone — Mon, 26 Apr 2021 11:55:20 GMT

NPrinting returns the message "Request Failed" in the export window.
Various users request the reports and for some they succeed but for others they fail.

Environment

with , any

Resolution

In the Qlik Sense app, having a 'Fixed Number' as a limitation causes Nprinting to behave essentially as a locked field or an 'always one selected' value
Switching to “No Limitation” in the Qlik Sense app and saving it followed by a reload of the NPrinting Connection to this Qlik Sense app resolves the issue.

Does not work:

Works:

If this is not the solution or issue, then please check the other possibilities here for a potential fix: How to manage Qlik Sense NPrinting On Demand "Request Failed" message

Cause:

'Fixed Number' as a limitation causes Nprinting to behave essentially as a locked field or an 'always one selected' value
Reference: Unsupported Qlik Sense items