article How to check Product Support/Maintenance Contract End date (Legacy LEF license) in Official Support Articles https://community.qlik.com/t5/Official-Support-Articles/How-to-check-Product-Support-Maintenance-Contract-End-date/ta-p/1714741 <P>How to check the Product Support/Maintenance Contract end date for a specific Qlik Product License key?</P> <P>&nbsp;</P> <H4>Environment:</H4> <P class="lia-indent-padding-left-30px">LEF license<BR /><LI-PRODUCT title="Qlik Sense Enterprise on Windows" id="qlikSenseEnterpriseWindows"></LI-PRODUCT>&nbsp;<BR /><LI-PRODUCT title="Qlik NPrinting" id="qlikNPrinting"></LI-PRODUCT>&nbsp;<BR /><LI-PRODUCT title="QlikView" id="qlikView"></LI-PRODUCT>&nbsp;<BR /><LI-PRODUCT title="Qlik Web Connectors" id="qlikWebConnectors"></LI-PRODUCT>&nbsp;</P> <P><BR />The Product Support Contract End date can be seen under LEF <STRONG>PRODUCTLEVEL</STRONG> attribute (See img 1).<BR /><BR /></P> <P class="lia-indent-padding-left-30px"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Fig 1" style="width: 300px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/53930i10B772AB4F7921BC/image-size/large?v=v2&amp;px=999" role="button" title="Product Level Date.png" alt="Fig 1" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Fig 1</span></span></P> <DIV>&nbsp;</DIV> <DIV><STRONG>An expired date means:<BR /><BR /></STRONG></DIV> <OL> <LI>The license cannot be applied to a version of the product which was released <EM>after&nbsp;</EM>the expiration date was reached.</LI> <LI>The licensee is not entitled to updates</LI> <LI>The licensee is not entitled to support</LI> <LI>The license can still be used in the currently licensed system&nbsp;</LI> </OL> <P>&nbsp;</P> <DIV><STRONG>Note</STRONG>: If there is a TIMELIMIT VALUE added in LEF file the Time Limit Value date will overrule the Product Level Date and the license will be blocked.</DIV> <DIV><STRONG><BR />Exception</STRONG>: In a Qlik Web Connectors LEF, the expire date on each Connector's tag overrule the Product Level Date. If there is no date on the Product Level tag, the license will work as long as the date on the Connector's tag is up-to-date.&nbsp;</DIV> <DIV><BR />If there is any discrepancy with Product Support End Date, please contact Qlik Customer Support via <A href="https://qliksupport.force.com/" target="_blank" rel="noopener">Qlik Support Portal</A><BR /><BR /><STRONG>Related Articles</STRONG>:</DIV> <UL> <LI><A href="https://community.qlik.com/t5/Knowledge-Base/How-to-view-Active-amp-Expired-Licenses-in-Support-Portal/ta-p/1714518" target="_blank" rel="noopener">How to view Active and Expired Licenses in Support Portal</A></LI> <LI><A href="https://community.qlik.com/t5/Knowledge-Base/How-to-request-a-control-number-and-LEF/ta-p/1714096" target="_blank" rel="noopener">How to request a control number and LEF</A></LI> <LI><A href="https://community.qlik.com/t5/Knowledge-Base/Unable-to-Apply-Evaluation-License-Due-to-Expired-Time-Limit/ta-p/1714540" target="_blank" rel="noopener">Unable to Apply Evaluation License Due to Expired Time Limit</A></LI> </UL> Thu, 29 Apr 2021 07:49:28 GMT Suresh_Kumar 2021-04-29T07:49:28Z How to check Product Support/Maintenance Contract End date (Legacy LEF license) https://community.qlik.com/t5/Official-Support-Articles/How-to-check-Product-Support-Maintenance-Contract-End-date/ta-p/1714741 <P>How to check the Product Support/Maintenance Contract end date for a specific Qlik Product License key?</P> <P>&nbsp;</P> <H4>Environment:</H4> <P class="lia-indent-padding-left-30px">LEF license<BR /><LI-PRODUCT title="Qlik Sense Enterprise on Windows" id="qlikSenseEnterpriseWindows"></LI-PRODUCT>&nbsp;<BR /><LI-PRODUCT title="Qlik NPrinting" id="qlikNPrinting"></LI-PRODUCT>&nbsp;<BR /><LI-PRODUCT title="QlikView" id="qlikView"></LI-PRODUCT>&nbsp;<BR /><LI-PRODUCT title="Qlik Web Connectors" id="qlikWebConnectors"></LI-PRODUCT>&nbsp;</P> <P><BR />The Product Support Contract End date can be seen under LEF <STRONG>PRODUCTLEVEL</STRONG> attribute (See img 1).<BR /><BR /></P> <P class="lia-indent-padding-left-30px"><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Fig 1" style="width: 300px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/53930i10B772AB4F7921BC/image-size/large?v=v2&amp;px=999" role="button" title="Product Level Date.png" alt="Fig 1" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Fig 1</span></span></P> <DIV>&nbsp;</DIV> <DIV><STRONG>An expired date means:<BR /><BR /></STRONG></DIV> <OL> <LI>The license cannot be applied to a version of the product which was released <EM>after&nbsp;</EM>the expiration date was reached.</LI> <LI>The licensee is not entitled to updates</LI> <LI>The licensee is not entitled to support</LI> <LI>The license can still be used in the currently licensed system&nbsp;</LI> </OL> <P>&nbsp;</P> <DIV><STRONG>Note</STRONG>: If there is a TIMELIMIT VALUE added in LEF file the Time Limit Value date will overrule the Product Level Date and the license will be blocked.</DIV> <DIV><STRONG><BR />Exception</STRONG>: In a Qlik Web Connectors LEF, the expire date on each Connector's tag overrule the Product Level Date. If there is no date on the Product Level tag, the license will work as long as the date on the Connector's tag is up-to-date.&nbsp;</DIV> <DIV><BR />If there is any discrepancy with Product Support End Date, please contact Qlik Customer Support via <A href="https://qliksupport.force.com/" target="_blank" rel="noopener">Qlik Support Portal</A><BR /><BR /><STRONG>Related Articles</STRONG>:</DIV> <UL> <LI><A href="https://community.qlik.com/t5/Knowledge-Base/How-to-view-Active-amp-Expired-Licenses-in-Support-Portal/ta-p/1714518" target="_blank" rel="noopener">How to view Active and Expired Licenses in Support Portal</A></LI> <LI><A href="https://community.qlik.com/t5/Knowledge-Base/How-to-request-a-control-number-and-LEF/ta-p/1714096" target="_blank" rel="noopener">How to request a control number and LEF</A></LI> <LI><A href="https://community.qlik.com/t5/Knowledge-Base/Unable-to-Apply-Evaluation-License-Due-to-Expired-Time-Limit/ta-p/1714540" target="_blank" rel="noopener">Unable to Apply Evaluation License Due to Expired Time Limit</A></LI> </UL> Thu, 29 Apr 2021 07:49:28 GMT https://community.qlik.com/t5/Official-Support-Articles/How-to-check-Product-Support-Maintenance-Contract-End-date/ta-p/1714741 Suresh_Kumar 2021-04-29T07:49:28Z