Cannot Export Sheets To PDF When Containing Map Objects

Daniel_Seo — Mon, 26 Jun 2023 07:53:03 GMT

Description:

This article explains that why you can't export sheets containing map objects to PDF with error.

- Exporting sheets to PDF fails when containing map objects.

"An error occurred during export. Please try again"

This affects both export of sheet and export of sheet when embedded in a story.

If you remove the map object it allows the sheet to be exported to PDF.

The steps to reproduce the issue are as follows:

1. Open the app in Qlik Sense (Desktop or Enterprise – both exhibit same fault)

2. Go to the sheet, wait for map to display

3. From Menu button dropdown, select "Export sheet to PDF"

4. Accept defaults and click the "Export" button

5. See if you get the "An error occurred during export. Please try again" message at bottom of the dialog window.

Environment:

Cause:

Map is too large to be uploaded, it need to increase the maximum upload size in the printing.config.

Resolution:

Increase the maximum upload size in the Printing.exe.config

1) Stop the printing service

2) Edit %Programfiles%\Qlik\Sense\Printing\Printing.exe.config adding, under <appSettings> section, the parameter max-request-size with the new desired value (in bytes)

3) save the file

4) restart the printing service

We recommend that you use this setting in the config file (Step 2) and test:

</appSettings>

Related article:
1. Qlik Sense and Qlik NPrinting: Export of maps does not work when using a network proxy: https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-and-Qlik-NPrinting-Export-of-maps-does-not-work-when/ta-p/1716763

article Cannot Export Sheets To PDF When Containing Map Objects in Official Support Articles

Cannot Export Sheets To PDF When Containing Map Objects