article How and when to contact Qlik's Professional Services and Consulting Teams? in Official Support Articles

How and when to contact Qlik's Professional Services and Consulting Teams?

Sonja_Bauernfeind — Wed, 01 Feb 2023 14:10:30 GMT

Consulting (often referred to as Professional Services) needs to be contacted when either one of the following is true:

There is a need for step-by-step deployment walk-through assistance.
The assistance needed is of a "how-to", "development task", "performance baseline/benchmark", and/or of a "health-check" nature and could not be satisfied by Posting to the Qlik Community.
The assistance needed is not of a break/fix nature, Feature Request, report of known or potential new product defect, or an inquiry in reference to information that can be found under published resources such as Knowledge Base, Release Notes, and Qlik Help.

To begin a Consulting services engagement, begin at Qlik Consulting: Boost your success with our expertise or contact your Account Manager.

Re: How and when to contact Qlik's Professional Services and Consulting Teams?

happyfeet11 — Mon, 16 Sep 2024 11:37:37 GMT

I am experiemcig issues authenticating qlik with SAML. How do i reach out for help hier?

Best

Indrani

Re: How and when to contact Qlik's Professional Services and Consulting Teams?

Sonja_Bauernfeind — Mon, 16 Sep 2024 11:43:47 GMT

Hello @happyfeet11

Please post your issue in the appropriate forum, specifically Integration and APIs. If you require assistance from our Professional Services for an implementation and customisations, see Boost your success with our expertise for your options.

All the best,
Sonja