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    <title>article GeoAnalytics Server service fails with windows error code 1 in Official Support Articles</title>
    <link>https://community.qlik.com/t5/Official-Support-Articles/GeoAnalytics-Server-service-fails-with-windows-error-code-1/ta-p/1716757</link>
    <description>&lt;P&gt;&lt;FONT face="courier new,courier"&gt;Windows could not start the Qlik GeoAnalytics Server on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 1.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;If you get this message make sure you have the latest 64 bit Java version installed on your computer.&amp;nbsp;&lt;BR /&gt;Usually, you get this error if the service tries to use 32 bit Java on a 64 bit system.&lt;/P&gt;
&lt;P class="lia-indent-padding-left-30px"&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Windows could not start Qlik GeoAnalytics.png" style="width: 499px;"&gt;&lt;img src="https://community.qlik.com/t5/image/serverpage/image-id/55999i76185A91A71721D1/image-size/large?v=v2&amp;amp;px=999" role="button" title="Windows could not start Qlik GeoAnalytics.png" alt="Windows could not start Qlik GeoAnalytics.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Resolution:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/H3&gt;
&lt;OL&gt;
&lt;LI&gt;Verify that 64-bit Java is installed.&lt;/LI&gt;
&lt;LI&gt;If the problem still persists try to uninstall&amp;nbsp;all versions of 32-bit Java (if not needed by other 3rd party software).&lt;/LI&gt;
&lt;LI&gt;If (2) is not feasible, force the use of 64-bit Java:&lt;BR /&gt;&lt;BR /&gt;
&lt;OL class="lia-list-style-type-lower-alpha"&gt;
&lt;LI&gt;Open the Windows search bar&lt;/LI&gt;
&lt;LI&gt;Search for and open Qlik GeoAnalytics&amp;nbsp;&lt;STRONG&gt;Configure Service&amp;nbsp;&lt;/STRONG&gt;app&amp;nbsp;&amp;nbsp;&lt;STRONG&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="configure service.png" style="width: 346px;"&gt;&lt;img src="https://community.qlik.com/t5/image/serverpage/image-id/126166i8AAEB6843B44A49F/image-size/large?v=v2&amp;amp;px=999" role="button" title="configure service.png" alt="configure service.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/LI&gt;
&lt;LI&gt;Click the &lt;STRONG&gt;Java&amp;nbsp;&lt;/STRONG&gt;tab&lt;/LI&gt;
&lt;LI&gt;Uncheck &lt;STRONG&gt;Use default&lt;/STRONG&gt;&amp;nbsp;&lt;/LI&gt;
&lt;LI&gt;Select the following &lt;STRONG&gt;Java Virtual Machine&lt;/STRONG&gt;:&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&amp;nbsp;&lt;FONT face="courier new,courier"&gt;%Program Files\Java\[version]\bin\client\jvm.dll&lt;/FONT&gt;&lt;BR /&gt;or&lt;BR /&gt;(for JDK)&amp;nbsp;&amp;nbsp;&lt;FONT face="courier new,courier"&gt;%Program Files\Java\[version]\bin\server\jvm.dll&lt;/FONT&gt;&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Qlik Analytics Server Properties view.png" style="width: 460px;"&gt;&lt;img src="https://community.qlik.com/t5/image/serverpage/image-id/113137i8DFB36D80BA5CBDE/image-size/large?v=v2&amp;amp;px=999" role="button" title="Qlik Analytics Server Properties view.png" alt="Qlik Analytics Server Properties view.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/LI&gt;
&lt;/OL&gt;
&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;STRONG&gt;&lt;FONT color="#339966"&gt;Environment:&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/H4&gt;
&lt;P class="lia-indent-padding-left-30px"&gt;&lt;LI-PRODUCT title="Qlik GeoAnalytics" id="qlikGeoAnalytics"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 27 Dec 2023 07:00:35 GMT</pubDate>
    <dc:creator>Sonja_Bauernfeind</dc:creator>
    <dc:date>2023-12-27T07:00:35Z</dc:date>
    <item>
      <title>GeoAnalytics Server service fails with windows error code 1</title>
      <link>https://community.qlik.com/t5/Official-Support-Articles/GeoAnalytics-Server-service-fails-with-windows-error-code-1/ta-p/1716757</link>
      <description>&lt;P&gt;&lt;FONT face="courier new,courier"&gt;Windows could not start the Qlik GeoAnalytics Server on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 1.&lt;/FONT&gt;&lt;BR /&gt;&lt;BR /&gt;If you get this message make sure you have the latest 64 bit Java version installed on your computer.&amp;nbsp;&lt;BR /&gt;Usually, you get this error if the service tries to use 32 bit Java on a 64 bit system.&lt;/P&gt;
&lt;P class="lia-indent-padding-left-30px"&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Windows could not start Qlik GeoAnalytics.png" style="width: 499px;"&gt;&lt;img src="https://community.qlik.com/t5/image/serverpage/image-id/55999i76185A91A71721D1/image-size/large?v=v2&amp;amp;px=999" role="button" title="Windows could not start Qlik GeoAnalytics.png" alt="Windows could not start Qlik GeoAnalytics.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Resolution:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/H3&gt;
&lt;OL&gt;
&lt;LI&gt;Verify that 64-bit Java is installed.&lt;/LI&gt;
&lt;LI&gt;If the problem still persists try to uninstall&amp;nbsp;all versions of 32-bit Java (if not needed by other 3rd party software).&lt;/LI&gt;
&lt;LI&gt;If (2) is not feasible, force the use of 64-bit Java:&lt;BR /&gt;&lt;BR /&gt;
&lt;OL class="lia-list-style-type-lower-alpha"&gt;
&lt;LI&gt;Open the Windows search bar&lt;/LI&gt;
&lt;LI&gt;Search for and open Qlik GeoAnalytics&amp;nbsp;&lt;STRONG&gt;Configure Service&amp;nbsp;&lt;/STRONG&gt;app&amp;nbsp;&amp;nbsp;&lt;STRONG&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="configure service.png" style="width: 346px;"&gt;&lt;img src="https://community.qlik.com/t5/image/serverpage/image-id/126166i8AAEB6843B44A49F/image-size/large?v=v2&amp;amp;px=999" role="button" title="configure service.png" alt="configure service.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/STRONG&gt;&lt;/LI&gt;
&lt;LI&gt;Click the &lt;STRONG&gt;Java&amp;nbsp;&lt;/STRONG&gt;tab&lt;/LI&gt;
&lt;LI&gt;Uncheck &lt;STRONG&gt;Use default&lt;/STRONG&gt;&amp;nbsp;&lt;/LI&gt;
&lt;LI&gt;Select the following &lt;STRONG&gt;Java Virtual Machine&lt;/STRONG&gt;:&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&amp;nbsp;&lt;FONT face="courier new,courier"&gt;%Program Files\Java\[version]\bin\client\jvm.dll&lt;/FONT&gt;&lt;BR /&gt;or&lt;BR /&gt;(for JDK)&amp;nbsp;&amp;nbsp;&lt;FONT face="courier new,courier"&gt;%Program Files\Java\[version]\bin\server\jvm.dll&lt;/FONT&gt;&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Qlik Analytics Server Properties view.png" style="width: 460px;"&gt;&lt;img src="https://community.qlik.com/t5/image/serverpage/image-id/113137i8DFB36D80BA5CBDE/image-size/large?v=v2&amp;amp;px=999" role="button" title="Qlik Analytics Server Properties view.png" alt="Qlik Analytics Server Properties view.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/LI&gt;
&lt;/OL&gt;
&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H4&gt;&lt;STRONG&gt;&lt;FONT color="#339966"&gt;Environment:&lt;/FONT&gt;&lt;/STRONG&gt;&lt;/H4&gt;
&lt;P class="lia-indent-padding-left-30px"&gt;&lt;LI-PRODUCT title="Qlik GeoAnalytics" id="qlikGeoAnalytics"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 27 Dec 2023 07:00:35 GMT</pubDate>
      <guid>https://community.qlik.com/t5/Official-Support-Articles/GeoAnalytics-Server-service-fails-with-windows-error-code-1/ta-p/1716757</guid>
      <dc:creator>Sonja_Bauernfeind</dc:creator>
      <dc:date>2023-12-27T07:00:35Z</dc:date>
    </item>
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