New NPrinting user unable to login to Webconsole - NPrinting local Authentication and Windows Authentication

Andre_Sostizzo — Thu, 03 Jun 2021 19:00:09 GMT

When adding users to NPrinting via the Web Console, it will require the administrator to provide a password for the user. The administrator may not want to have knowledge of the password and wish that the user's Active Directory credentials be used for accessing NewsStand.

Environment:

, 17 and newer

Cause:

NPrinting Local user Authentication and Windows Authentication are both local as NPrinting does not pass authentication to Active Directory.

Users are created and kept locally in the repository. When clicking on "Windows Login", authentication is performed by matching the Client's NT user ID+Domain with the local user's configured "Domain Account" string. This string is optional and not required when creating the local user.

Resolution:

To resolve the issue where the administrator knows the user's password, when creating a user, you may provide the password and notify the account user to type in the email address and click on 'Forgot Password' in order to receive an email that will assist with changing the current password. However, for this to work an email server needs to be configured under Email Settings.

As an alternative, the "Domain Account" configuration field for the newly created user can be populated to allow for the "Windows Login" option to be used. The new user may then change the password manually via the Web Console. Note: The user needs to be on the same domain as NPrinting and currently logged on the Windows PC to use this option.

article New NPrinting user unable to login to Webconsole - NPrinting local Authentication and Windows Authentication in Official Support Articles

New NPrinting user unable to login to Webconsole - NPrinting local Authentication and Windows Authentication

Cause:

Resolution: