User cannot log into Qlik Sense Business or Qlik Sense Enterprise SaaS

Sonja_Bauernfeind — Tue, 10 May 2022 19:20:13 GMT

A user logs in but the login fails or the login window loops a request for credentials.

Refresh the browser session with CTRL+F5

Cookies stored in the browser cache have cached incorrect information. Clear the browser's cookie storage.

Verify that the following two sites are not blocked by your firewall or proxy:

The client may have a time off set between client and server. Ensure your computer is synced with a time server.

article User cannot log into Qlik Sense Business or Qlik Sense Enterprise SaaS in Official Support Articles