How to increase WaitToKillServiceTimeout, when service won't stop in timely manner.

Sebastian_Linser — Tue, 17 Aug 2021 11:59:48 GMT

Stopping a Qlik product service can result in an error:

the service couldn't be stopped in a timely manner.

Environment:

The Qlik Service needs longer than 20sec to clear out the memory and shut down. This is likely to happen with high memory usage on processes such as the QS.exe, QV.exe, or QVS.exe.

Resolution:

Increase the wait time before Windows errors out.

Launch Windows Registry Editor as an administrator
Locate this registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
Add a DWORD (32-bit) Value.with the name WaitToKillServiceTimeout.
Right-click the value and select Modify. The Edit DWORD Value window pops up.
Change Base to Decimal.
In the Value data field, type the value (in milliseconds) of time allowed for the service to stop, and confirm by clicking OK.

By default, Windows waits 20sec (20000ms) enter a higher number e.g. 120000 for (2min)
restart the machine to get the setting active.

article How to increase WaitToKillServiceTimeout, when service won't stop in timely manner. in Official Support Articles

How to increase WaitToKillServiceTimeout, when service won't stop in timely manner.

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