https://community.qlik.com/t5/Official-Support-Articles/What-information-to-provide-when-troubleshooting-missing-data/ta-p/1730702 <DIV class="lia-message-template-question-zone"><STRONG>Question:</STRONG> <P><SPAN>What information to provide when troubleshooting missing data?</SPAN></P> </DIV> <DIV class="lia-message-template-answer-zone"><STRONG>Answer:</STRONG> <P><SPAN>Review the relevant troubleshooting articles regarding the Missing Data and provide the following information:</SPAN></P> <OL> <LI>Replicate version and platform.</LI> <LI>Source and Target databases including versions.</LI> <LI>Installed Clients and versions.</LI> <LI>Export the Task(s).</LI> <LI>Metadata of the problematic tables from the Source and Target.</LI> <LI>The apply_exceptions table.</LI> <LI>Sample of the missing data from the SOURCE, and Change Tables.</LI> <LI>Existing log files.</LI> <LI>If the problem is reproducible:</LI> </OL> <UL> <LI>For CDC add: Verbose logging level for SOURCE_CAPTURE, TARGET_APPLY, SORTER.</LI> <LI>For Full Load problem add: Verbose logging level for SOURCE_UNLOAD, TARGET_LOAD.</LI> </UL> </DIV> Fri, 28 Aug 2020 10:13:33 GMT David_Fergen 2020-08-28T10:13:33Z https://community.qlik.com/t5/Official-Support-Articles/What-information-to-provide-when-troubleshooting-missing-data/ta-p/1730702 <DIV class="lia-message-template-question-zone"><STRONG>Question:</STRONG> <P><SPAN>What information to provide when troubleshooting missing data?</SPAN></P> </DIV> <DIV class="lia-message-template-answer-zone"><STRONG>Answer:</STRONG> <P><SPAN>Review the relevant troubleshooting articles regarding the Missing Data and provide the following information:</SPAN></P> <OL> <LI>Replicate version and platform.</LI> <LI>Source and Target databases including versions.</LI> <LI>Installed Clients and versions.</LI> <LI>Export the Task(s).</LI> <LI>Metadata of the problematic tables from the Source and Target.</LI> <LI>The apply_exceptions table.</LI> <LI>Sample of the missing data from the SOURCE, and Change Tables.</LI> <LI>Existing log files.</LI> <LI>If the problem is reproducible:</LI> </OL> <UL> <LI>For CDC add: Verbose logging level for SOURCE_CAPTURE, TARGET_APPLY, SORTER.</LI> <LI>For Full Load problem add: Verbose logging level for SOURCE_UNLOAD, TARGET_LOAD.</LI> </UL> </DIV> Fri, 28 Aug 2020 10:13:33 GMT https://community.qlik.com/t5/Official-Support-Articles/What-information-to-provide-when-troubleshooting-missing-data/ta-p/1730702 David_Fergen 2020-08-28T10:13:33Z