https://community.qlik.com/t5/Official-Support-Articles/QlikView-AccessPoint-shows-No-Server-and-Virtual-Memory-warnings/ta-p/1710195 <P><SPAN><SPAN class="TEXT">End users receive "No Server" message in Access Point even though QlikView Server service is running. Virtual Memory warnings are prevalent in logs, indicating &nbsp;lack of resources on the machine.<BR /><BR />Symptoms:</SPAN></SPAN></P> <UL> <LI>Users accessing Access Point receives&nbsp;"No Server" message</LI> <LI>QlikView Server service is running</LI> <LI>Restart of the QlikView Server service resolves issue</LI> <LI>Virtual Memory warnings in QlikView Server Event log</LI> </UL> <P>&nbsp;</P> <H4><FONT color="#339966"><STRONG>Environment:</STRONG></FONT></H4> <UL> <LI><LI-PRODUCT title="QlikView" id="qlikView"></LI-PRODUCT>&nbsp;</LI> </UL> <P>&nbsp;</P> <P>The issue is caused by the Windows Server running out of resources.</P> <P>&nbsp;</P> <H3 class="qlik-migrated-tkb-headings"><FONT color="#339966"><STRONG>Resolution:</STRONG></FONT></H3> <P><BR /><STRONG>To resolve this issue make sure you:</STRONG></P> <OL> <LI>Upgrade to latest Service Release of QlikView Server</LI> <LI>Change inactive session timeout to a smaller value to free memory (ex: 600 seconds)</LI> <LI>Change document timeout to a smaller value to free memory (ex: 5 minutes)</LI> <LI>Max Concurrent users should reflect what system can handle</LI> <LI>Free up disk space</LI> <LI>Increase the memory of the machine</LI> <LI>Ensure Windows paging file is sufficient</LI> </OL> <P>For more information about how to measure memory allocation on the Windows server platforms, see <A href="https://community.qlik.com/t5/Knowledge/QlikView-How-to-log-CPU-Disk-and-memory-usage-with-Microsoft/ta-p/1712237" target="_blank" rel="noopener">How to log CPU and memory with Microsoft Performance Monitor on a windows 2012 Server (PerfMon)</A></P> Mon, 06 Sep 2021 13:59:03 GMT Andre_Sostizzo 2021-09-06T13:59:03Z https://community.qlik.com/t5/Official-Support-Articles/QlikView-AccessPoint-shows-No-Server-and-Virtual-Memory-warnings/ta-p/1710195 <P><SPAN><SPAN class="TEXT">End users receive "No Server" message in Access Point even though QlikView Server service is running. Virtual Memory warnings are prevalent in logs, indicating &nbsp;lack of resources on the machine.<BR /><BR />Symptoms:</SPAN></SPAN></P> <UL> <LI>Users accessing Access Point receives&nbsp;"No Server" message</LI> <LI>QlikView Server service is running</LI> <LI>Restart of the QlikView Server service resolves issue</LI> <LI>Virtual Memory warnings in QlikView Server Event log</LI> </UL> <P>&nbsp;</P> <H4><FONT color="#339966"><STRONG>Environment:</STRONG></FONT></H4> <UL> <LI><LI-PRODUCT title="QlikView" id="qlikView"></LI-PRODUCT>&nbsp;</LI> </UL> <P>&nbsp;</P> <P>The issue is caused by the Windows Server running out of resources.</P> <P>&nbsp;</P> <H3 class="qlik-migrated-tkb-headings"><FONT color="#339966"><STRONG>Resolution:</STRONG></FONT></H3> <P><BR /><STRONG>To resolve this issue make sure you:</STRONG></P> <OL> <LI>Upgrade to latest Service Release of QlikView Server</LI> <LI>Change inactive session timeout to a smaller value to free memory (ex: 600 seconds)</LI> <LI>Change document timeout to a smaller value to free memory (ex: 5 minutes)</LI> <LI>Max Concurrent users should reflect what system can handle</LI> <LI>Free up disk space</LI> <LI>Increase the memory of the machine</LI> <LI>Ensure Windows paging file is sufficient</LI> </OL> <P>For more information about how to measure memory allocation on the Windows server platforms, see <A href="https://community.qlik.com/t5/Knowledge/QlikView-How-to-log-CPU-Disk-and-memory-usage-with-Microsoft/ta-p/1712237" target="_blank" rel="noopener">How to log CPU and memory with Microsoft Performance Monitor on a windows 2012 Server (PerfMon)</A></P> Mon, 06 Sep 2021 13:59:03 GMT https://community.qlik.com/t5/Official-Support-Articles/QlikView-AccessPoint-shows-No-Server-and-Virtual-Memory-warnings/ta-p/1710195 Andre_Sostizzo 2021-09-06T13:59:03Z