article How to configure the Mail Connector in Qlik Automate in Official Support Articles

How to configure the Mail Connector in Qlik Automate

Bjorn_Wedbratt — Mon, 28 Jul 2025 12:37:41 GMT

Content:

Step-by-Step:

To create a Mail connection in Qlik Automate, do the following:

In Qlik Cloud Hub, create a new Automation
In the Edit Dialogue, locate Mail
Drag the Send Mail (A) block onto the canvas
Click Connection (B) and Create Mail connection (C) to set up a new Mail connection; alternatively, choose an existing connection
In the Input pane, fill out the required fields to send a test email
Press Save and Run to execute the automation
Verify that the test email is being sent successfully and received in the mailbox

If you receive any error when running the test automation, verify the details of your SMTP server are correct (Host, Password still accurate, Port etc):
In the menu select Connections to go back to the connections page
In My connections, select the Mail connection and press Edit connection
Confirm all settings being correct and press Save
Run the test automation again to confirm the email being sent

Limitations

The Mail Connector does not at present support SSO. See Qlik Application Automation: "Send Mail" block doesn't work with Gmail's with Okta integration
The configuration for an Email server that already exists on a tenant cannot be used within an automation. A new connection must be created in Qlik Automate.
The connection will not be verified during creation. As a best practice it is always recommended to verify the Mail connection with a simple automation, before using the Send Mail block in more advanced automations.

Re: How to: Configure the Mail Connector in Application Automation

sfbi — Tue, 09 Nov 2021 18:00:09 GMT

TIP:

When adding html code to the body section, you should add single line compressed code. Otherwise, line break <br> will be added to the html code when sending the email.

Re: How to: Configure the Mail Connector in Application Automation

sfbi — Tue, 09 Nov 2021 19:16:46 GMT

Subject field can't handle especial charset like à, õ.... I believe it's because the html charset is not utf-8... is that correct?

Re: How to: Configure the Mail Connector in Application Automation

sfbi — Tue, 09 Nov 2021 20:04:36 GMT

A turnaround for special charsets:

1. Go to https://3v4l.org/O8Wqq#v8.1rc3 (Online PHP Editor)

2. Add the code bellow. This function will encode your string to mime header.

<?php $name = "My Spécial subject ❤ "; // your subject $addr = addcslashes(mb_encode_mimeheader($name, "UTF-8", "Q"), '"'); echo $addr; ?>

3. Click the eval(); button.

4. Copy the output and paste it to the Subject field on the automation mail block.

Re: How to: Configure the Mail Connector in Application Automation

sfbi — Wed, 10 Nov 2021 19:58:59 GMT

*Workaround

Re: How to: Configure the Mail Connector in Application Automation

Bjorn_Wedbratt — Thu, 11 Nov 2021 15:58:31 GMT

@sfbi That is a valid workaround. Another would be to put the php code into a custom code block and use the output from the block as the input for the subject field in the Mail connector:

Re: How to: Configure the Mail Connector in Application Automation

sfbi — Thu, 11 Nov 2021 17:03:57 GMT

Nice... didn't knew that is was possible!

Re: How to: Configure the Mail Connector in Application Automation

MarkGeurtsen — Fri, 12 Nov 2021 09:58:31 GMT

It might be worth noting that this connector does not work when SSO is applied to the mail service.

Re: How to: Configure the Mail Connector in Application Automation

random_user_3869 — Tue, 15 Feb 2022 16:51:56 GMT

Hello,

I try to configure an email block but using outlook address i face some issues

In the connection block email i put the following

Enter the following settings when creating the connection:
1. sender email address: your full email address
2. username: my email address
3. host: smtp.office365.com
4. password: my password
5. port: 587
6. security: STARTTLS
Anyone face that issue before ??

When i look into the qlik management console setting and mail settings i have this

Thank you

Re: How to: Configure the Mail Connector in Application Automation

Sonja_Bauernfeind — Mon, 21 Feb 2022 12:19:46 GMT

Hello @random_user_3869

I would recommend posting about this issue in our Qlik Automation forums to make use of our active userbase and our agents.

All the best,
Sonja

Re: How to: Configure the Mail Connector in Qlik Application Automation

Raju_6952 — Fri, 08 Nov 2024 04:34:22 GMT

Hi @Sonja_Bauernfeind ,

we are using office 365 as email provider setup in qlik tenant, not an smtp in such case how can I change the email configuration block to use it office 365 block instead of smtp meachanism.

if its required what should be the host of the office 365 provider?

Thanks in Advance!

Regards,

Raju

Re: How to: Configure the Mail Connector in Qlik Application Automation

Sonja_Bauernfeind — Mon, 11 Nov 2024 10:36:50 GMT

Hello @Raju_6952

Does this help you?

All the best, How to: Getting started with the Microsoft Outlook 365 connector in Qlik Application Automation
Sonja

Re: How to: Configure the Mail Connector in Qlik Application Automation

Ken_T — Thu, 24 Jul 2025 14:19:39 GMT

@Sonja_Bauernfeind I believe, this block Send Mail, does not work in Qlik Cloud Government (QCG). Do you think this could be confirmed and added to this document?

I believe at this time, the only way to send mail in QCG is to use a different block.... Microsoft Outlook > Send Mail (Send Mail Microsoft Outlook 365). this info and maybe a cross link to whatever info there is for this option, would be very helpful.

Re: How to configure the Mail Connector in Qlik Automate

Ken_T — Mon, 09 Feb 2026 21:10:26 GMT

is there a way to use an imap email connection in an automation flow? (per the docs, this can be done in an app, but I have not found this in an automation yet...)

Re: How to configure the Mail Connector in Qlik Automate

Ken_T — Fri, 27 Mar 2026 19:39:51 GMT

is there any existing idea, on being able to use a service account (instead of end users real person email address) with emails form automations? i havent found one yet. might log a new one

article How to configure the Mail Connector in Qlik Automate in Official Support Articles

How to configure the Mail Connector in Qlik Automate

Step-by-Step:

Limitations

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