article Qlik DataTransfer shows only a white screen in Official Support Articles

Qlik DataTransfer shows only a white screen

Andrea_Bertazzo — Tue, 10 May 2022 17:43:00 GMT

Qlik DataTransfer is installed correctly, but it shows only a white screen when it is started.

The DataTransfer logs show this error message:

ERROR Error generating certificates,Command failed: Import-PfxCertificate -FilePath "C:\ProgramData\Qlik\DataTransfer\DataUpload\certificate\temp\server.pfx" -CertStoreLocation Cert:\LocalMachine\My -Password (ConvertTo-SecureString -String "password" -Force -AsPlainText) -Exportable Import-PfxCertificate : Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

At least one between the client.pfx and server.pfx certificates may not be present in C:\ProgramData\Qlik\DataTransfer\DataUpload\certificate.

Environment

DataTransfer all versions

Resolution

It is possible to fix the problem by following the instructions in this Microsoft article.

Cause

This behavior is by design in Windows and it occurs when one or more of the following conditions are true:

You have insufficient permissions to access the DriveLetter:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\RSA\MachineKeys folder on the computer.
A third-party registry sub key exists that prevents IIS from accessing the cryptographic service provider.
You're logged on to the computer remotely through a Terminal Services session. And the user profile isn't stored locally on the server that has Terminal Services enabled.

Re: Qlik DataTransfer shows only a white screen

Alberto-Piccoli — Tue, 26 Oct 2021 10:24:15 GMT

Qlik DataTransfer shows only a white screen - No certificate created

There is an other possible cause of Blank screen the certificates aren't create.
If you navigate to C:\ProgramData\Qlik\DataTransfer\DataUpload the folder certificate do not exist or is empty.

This usually is related to missing user right. Check if the user that execute the Qlik Data Transfer Service is member of the followings local groups:

Administrators
Cryptographic Operators

The user should be member of Administrators, otherwise the setup stop when you insert the user credentials anyway if the user is not member of the two groups try the following:

Stop the Qlik Data Transfer Service
Add the user on the missing groups
Restart the service

Re: Qlik DataTransfer shows only a white screen

DominiqueHoremans — Thu, 27 Jul 2023 16:14:03 GMT

I tried this one but it is not working. Please advice

article Qlik DataTransfer shows only a white screen in Official Support Articles

Qlik DataTransfer shows only a white screen

Environment

Resolution

Cause

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Re: Qlik DataTransfer shows only a white screen

Qlik DataTransfer shows only a white screen - No certificate created

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