User Directory Connector (Active Directory) not functional after deleting LDAP filters

Andre_Sostizzo — Mon, 18 Oct 2021 09:02:49 GMT

An existing User Directory Connector (UDC) stopped working.

The following error is displayed:

The User Directory Connector (UDC) is not configured because the following error occurred. Setting up connection to LDAP root node failed. Check log file

Configuring an identical connector with the same parameters on another server is working fine.

When starting a sync, the following exception is thrown in the User Repository logs:

Repository.UserDirectoryConnectors.LDAP.GenericLDAP.GenerateUserQuery(String[] toFilterOn)?? at Repository.UserDirectoryConnectors.LDAP.GenericLDAP.SyncUsers(String[] usersToFilterOn)?? at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)?? at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)????Exception rethrown at [0]: ?? at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)?? at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed,

Environments:

LDAP filter strings are stored for UDC. If the LDAP filter is removed from the database (by using pgadmin, for example), leaving the string as a null value rather than an empty string, the Qlik Sense Services will not be able to correctly interact with the UDC anymore.

Resolution:

Open the Qlik Sense Management Console
Navigate to User Directory Connectors
Open the UDC showing the symtomps
In the empty LDAP filter field, enter any values
Confirm the changes

Re: User Directory Connector (Active Directory) not functional after deleting LDAP filters

rammilan20 — Fri, 06 Sep 2024 12:56:09 GMT

Hi Chetan,

Below is LDAP filter field.

(&(objectClass=user)(memberOf=CN=Qlik_Users,OU=BI_Users,DC=ultimatix,DC=net))

Please arrange SPOC and screen sharing session for above prod issue as this is being escalated by business users.

Thanks.

article User Directory Connector (Active Directory) not functional after deleting LDAP filters in Official Support Articles

User Directory Connector (Active Directory) not functional after deleting LDAP filters

Environments:

Resolution:

Re: User Directory Connector (Active Directory) not functional after deleting LDAP filters