article What is the default user session timeout in Qlik Cloud? in Official Support Articles

What is the default user session timeout in Qlik Cloud?

Sonja_Bauernfeind — Thu, 26 Jan 2023 07:14:57 GMT

What is the default user session timeout for Qlik Sense Business and Qlik Sense Enterprise SaaS? Can the session timeout for Qlik Cloud be changed?

The default (fixed) value is set to 30 minutes. This is controlled by SESSION_TTL.

It is not currently possible to adjust the session timeouts in the Qlik Cloud.

Environment:

Re: What is the default user session timeout in Qlik Sense SaaS Editions?

Emmanuelle__Bustos — Wed, 26 May 2021 01:51:13 GMT

Hi Sonja,

Thank you.

Re: What is the default user session timeout in Qlik Sense SaaS Editions?

alen_valdes_201 — Tue, 29 Mar 2022 17:47:34 GMT

Good afternoon Sonja.
It is still not possible to parameterize the Session Time Out in Qlik SaaS?... through a ticket for a specific tenant, it is not possible either?

Re: What is the default user session timeout in Qlik Sense SaaS Editions?

Sonja_Bauernfeind — Tue, 05 Apr 2022 09:42:50 GMT

Hello @alen_valdes_201

It is not possible to configure the session timeout in Qlik Cloud, no.

We have some active ideas from our community members going though - if you'd like to add your voice and vote to them. This will help our product teams review requested features.

Qlik Sense Session Timeout Timer
Adjusting the user session timeout in Qlik Sense Business OR auto re-sign-in

All the best,
Sonja

Re: What is the default user session timeout in Qlik Sense SaaS Editions?

alwynkfinal2 — Mon, 12 Dec 2022 10:12:51 GMT

Hi @Sonja_Bauernfeind,

So if I understand you correctly, you cannot change the timeout of a MySQL query in Qlik Cloud to be less than 30 minutes?

Re: What is the default user session timeout in Qlik Sense SaaS Editions?

Sonja_Bauernfeind — Mon, 12 Dec 2022 10:59:18 GMT

Hello @alwynkfinal2

This article focuses on user sessions, rather than database connections. Can you provide more context about your question?

All the best,
Sonja

Re: What is the default user session timeout in Qlik Sense SaaS Editions?

alwynkfinal2 — Mon, 12 Dec 2022 11:12:52 GMT

Hi Sonja,

Apologies, I didn't read properly!

The context is in regards to this post:

https://community.qlik.com/t5/Move-to-SaaS/MySQL-Connection-Timeout-Troubles/td-p/2015312

I'm having serious troubles with connections in SaaS.

Re: What is the default user session timeout in Qlik Sense SaaS Editions?

Sonja_Bauernfeind — Tue, 13 Dec 2022 09:04:50 GMT

Hello @alwynkfinal2 I can see that Marcus has replied to you there and I would suggest continuing the discussion there with him.

All the best,
Sonja

Re: What is the default user session timeout in Qlik Cloud?

WSKH — Mon, 06 Feb 2023 12:31:16 GMT

Hi,

It is still not possible to parameterize the Session Time Out in Qlik SaaS ?

Thanks

Re: What is the default user session timeout in Qlik Cloud?

Sonja_Bauernfeind — Mon, 06 Feb 2023 14:10:34 GMT

Hello @WSKH

Not at present.

I recommend leaving your vote and comment on the feedback/idea that suits your requirement best:

Qlik Sense Session Timeout Timer
Adjusting the user session timeout in Qlik Sense Business OR auto re-sign-in

All the best,
Sonja

Re: What is the default user session timeout in Qlik Cloud?

lad — Thu, 20 Jun 2024 21:21:28 GMT

@Sonja_Bauernfeind is there an ACTIVE user session time limit for SaaS?

Re: What is the default user session timeout in Qlik Cloud?

Sonja_Bauernfeind — Wed, 26 Jun 2024 07:04:37 GMT

Hello @lad

I've reached out to my technical contacts for information.

All the best,
Sonja

Re: What is the default user session timeout in Qlik Cloud?

Sonja_Bauernfeind — Thu, 27 Jun 2024 14:31:19 GMT

Hello @lad

Qlik Cloud does not have a max session duration.

All the best,
Sonja

Re: What is the default user session timeout in Qlik Cloud?

Ken_T — Tue, 09 Jul 2024 17:04:47 GMT

is this setting for session timeout the same for Qlik Cloud Government?

Re: What is the default user session timeout in Qlik Cloud?

alen_valdes_201 — Mon, 23 Dec 2024 12:47:16 GMT

Hello @Sonja_Bauernfeind
Do you still maintain these 30 minutes until the session ends due to timeout?

Is it still not possible to customize it?
Thanks!!

Re: What is the default user session timeout in Qlik Cloud?

francesco_menin — Fri, 27 Mar 2026 08:00:01 GMT

looking forward to a solution on this topic