Troubleshooting Qlik Data Transfer

PowerShell Command to check if Port 443 is open:
Test-NetConnection -ComputerName CLOUDTENANTLINK -Port 443
Example: Test-NetConnection -ComputerName qdt.eu.qlikcloud.com -Port 443

Qlik Download Site

Videos:

Installing Qlik Data Transfer (video)

Uploading on-premises data with Qlik Data Transfer (video)

Qlik Data Transfer – Quick Demo (video)

Q&A:

Q: How to connect a network-folder on the server, where QDT is installed?

A: If you have a shared drive like \\SERVERSHAREDDRIVE you can use it within the Qlik Data Transfer application. Mapped drive aren’t supported. QDT is installed in C:\ProgramData\Qlik\DataTransfer and this is not a customizable path.

Q: We sometimes have these errors in the Tasks overview of the QV QMC:

Error: Exception in save source file: Could not find file '\\xyz.qvw.tmp'.
Error: File is not ok. Target file was not saved.
Error: The task "xyz.qvw " failed.
Could you help with this?

A: Doesn’t seem to be a Qlik Data Transfer issue, for your specific issue you might want to contact Qlik support team. Before do it, check if you have any dollar sign in your network shared folder, as the best practice we suggest our customer to use UNC path "\\<servername>\<share>" rather than drive letter and $ sign, because sometimes hidden path is problematic for file access.

Q: How do we get the latest version of data transfer?

A: You can get it in the download page:
https://demo.qlik.com/download/ Or go to Qlik.com -> Support -> Downloads

Q: I get an errors when I try to send a Qlik Sense's App.

A: You need to check the logs of Qlik Data Transfer and see if there is an obvious reason of the failure. If you find an error you can search this error in Qlik Community.

Q: Can you confirm that only an user with profesional licence can use it? And this user requires necesarely acces to space where the QVD are loaded?

A: Yes, this is the requirements, it is also specified in below help page:
https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/QlikDataTransfer/install-Qlik-DataTransfer.htm

Q: When you select "Personal" space on data transfer, which users personal space does it transfer to?

A: It will be transferred in the “Personal” space of the user who has created the Qlik Data Transfer API key.

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article Troubleshooting Qlik Data Transfer in Official Support Articles

Troubleshooting Qlik Data Transfer