article Qlik Sense Desktop launch fails with "You cannot access the selected hub" in Official Support Articles

Qlik Sense Desktop launch fails with "You cannot access the selected hub"

Sonja_Bauernfeind — Wed, 14 Apr 2021 11:29:38 GMT

Authenticating the Qlik Sense Desktop or launching Qlik Sense Desktop fails with

You cannot access the selected hub because you have no access pass.

Resolution:

Verify that a license has been assigned to the user.
Is the user authenticated? Anonymous access needs to be disabled on the Virtual Proxy hosting the Authentication link. See Failed to open the selected hub - Cannot authenticate Qlik Sense Desktop against Qlik Sense Enterprise on Windows
Verify that the Qlik Sense Enterprise server being authenticated against is not a TEST server. TEST servers do not allow for authentication.

Related content:

You cannot access Qlik Sense because you have no access pass
How to authenticate Qlik Sense Desktop against SaaS editions
How to authenticate Qlik Sense Desktop against a Qlik Sense Enterprise server
Failed to open the selected hub - Cannot authenticate Qlik Sense Desktop against Qlik Sense Enterprise on Windows