Qlik Sense Enterprise on Windows Dashboard and Extension bundle is missing even though it has been installed

Sonja_Bauernfeind — Tue, 16 Dec 2025 12:13:42 GMT

In a multi node environment, Extension's present in Extension bundles are not listed in the Qlik Sense Management Console.

After an upgrade and installing the dashboard and extension bundles, the installation completes successfully, but no extension or a limited amount of extensions are shown in the QMC > Extensions list.

Resolution:

Manually reinstall the bundle.

Go to Programs and Features > Qlik Sense Extension Bundles > Change
Select Next
Select Change
Accept the License Agreement and hit Next
Make sure to select Entire Feature will be installed on local hard drive for both Dashboard Bundle and Visualization Bundle.
Hit Next.
Click Change
After it finishes restart the Qlik Sense Repository Service.
Then the bundles should be visible in both the QMC and the Hub.

Manually move the files after install

Should the install not have helped:

Verifying that they are installed locally where the install was performed: C:\Program Files\Qlik\Sense\ExtensionBundles
Verify if the extensions are correctly located in your Service Cluster share, such as: \share\static\extensions
You may attempt to re-import the Extensions using the Qlik Sense Management Console or move the extensions directly from C:\Program Files\Qlik\Sense\ExtensionBundles into your cluster shared (e.g : \\qlikserver1\share\static\extensions)

Duplicate Extensions:

If the above step of importing fails with:

Failed to import extensions. Please check the log file.

Then an extension may already be present in the QMC, preventing the entire zip file from being imported.

Verify this by reviewing the repository system log file located in C:\ProgramData\Qlik\Sense\Log\Repository\Trace.

You may a similar error at the end of the file:

68 20190408T113752.706+0200 ERROR QlikServer1.domain.local System.Repository.Repository.Core.Repository.Common.TransactionUtility 34 4b65ae4d-1621-4938-937d-29c99a3022ac Domain\qvservice Error when committing Duplicate extension (the extension already exists or occurs more than once in the ZIP file): qlik-funnel-chart-ext at Repository.Core.Resource.Support.ExtensionResourceSupport.<>c__DisplayClass19_0.<CreateExtension>b__0()?? at Repository.Core.Repository.Common.TransactionUtility.RunInTransaction(ITransaction transaction, IEnumerable`1 actions) 6c1b4f34-5099-43cd-9b9e-ea921f0a4c33 4b65ae4d-1621-4938-937d-29c99a3022ac

In this case, log on to the QMC with a Root Admin account, go to your extensions on the left pane, locate and click on the extension name you found in the error, then delete the file.

Once deleted, try to re-import your extension zip file, it should work now.

Re: Dashboard and Extension bundle is missing even though it has been installed

jerryhelms2017 — Thu, 24 Sep 2020 17:14:49 GMT

What is the root cause of this issue? Our extensions are disappearing after every reboot of the server.

Re: Dashboard and Extension bundle is missing even though it has been installed

ansarikashif2017 — Fri, 13 Jan 2023 13:13:36 GMT

Root Cause: https://community.qlik.com/t5/Official-Support-Articles/Qlik-bundled-extensions-removed-after-restarting-Qlik-Sense/ta-p/1973541

Re: Dashboard and Extension bundle is missing even though it has been installed

Hillyice — Thu, 23 Nov 2023 14:14:58 GMT

Hi,

I am trying to isolate my extension problem. With one installation (aug 2022, patch 14 Windows Enterprise, single node install) the extensions (both dashboard and visualization bundle) disappear without an apparent cause. I have tried the following:

Repair install

Update install (happened with an older version as well)

Patch update on a regular basis

Custom template repair and disablement

without success.

I just import the bundles again to resolve the issue but it does not hold.

I am unable to find any errors in log files that can shed a light to what is causing it.

Is there anyone who has had the same issue?

article Qlik Sense Enterprise on Windows Dashboard and Extension bundle is missing even though it has been installed in Official Support Articles

Qlik Sense Enterprise on Windows Dashboard and Extension bundle is missing even though it has been installed

Resolution:

Manually reinstall the bundle.

Manually move the files after install

Duplicate Extensions:

Re: Dashboard and Extension bundle is missing even though it has been installed

Re: Dashboard and Extension bundle is missing even though it has been installed

Re: Dashboard and Extension bundle is missing even though it has been installed