Reconfigure Qlikview Multicloud deployment

NadiaB — Thu, 17 Nov 2022 17:58:49 GMT

When configuring Multi-cloud environment it might be necessary to reconfigure the cloud deployment after changes were made ( change of service accounts, privileges granted to service account to create certificates, etc.).

Environment

QlikView 12.50 and up.

Resolution

In the QMC go to System/Setup/Cloud Deployments and delete any deployment configured there.
Stop QMS and QDS services.
Log into QMS and QDS servers with the service account, open MMC go to Certificates/Computer Account/Local Computer -> Trusted Root Certification Authorities/Certificates and make a backup of QvCloudCa certificates.
To make a backup -Right click on the QvCloudCa >All Tasks -> Export.
Follow the Export wizard and save the certificate on the desktop or folder.
Delete the QvCloudCa certificates.
Restart QMS and QDS services and verify the certificates were recreated.
Reconfigure the Qlik Cloud Deployment.

Cause

The issue can occur when privileges in the service account were changed and the initial certs were not created properly.

Verify the Service Account has full privileges on the server and there are no restrictions to create certificates.
All services should be running with the same service account.
Confirm the QVDistributionService.exe.config has Newtonsoft.Json.dll references described here.

Internal Investigation ID(s)

QV-22637

article Reconfigure Qlikview Multicloud deployment in Official Support Articles

Reconfigure Qlikview Multicloud deployment

Environment

Resolution

Cause

Related Content

Internal Investigation ID(s)