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    <title>article QlikView WebServer log shows Error Request failed: m_Comm.Receive() received zero bytes in Official Support Articles</title>
    <link>https://community.qlik.com/t5/Official-Support-Articles/QlikView-WebServer-log-shows-Error-Request-failed-m-Comm-Receive/ta-p/1715431</link>
    <description>&lt;P&gt;The QlikView WebServer logs &lt;SPAN&gt;&lt;FONT face="courier new,courier"&gt;Error Request failed: m_Comm.Receive() received zero bytes&lt;/FONT&gt;.&lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;No known DNS issues and LinkMachine name is configured correctly as described in&amp;nbsp;&lt;A href="https://community.qlik.com/t5/Knowledge/m-Sock-Receive-Receive-throws-zero-QlikView-server-unavailable/ta-p/1711316" target="_blank" rel="noopener"&gt;Receive throws zero and other issues relating to the QVS becoming unreachable&lt;/A&gt;.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;
&lt;H4&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Environment:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/H4&gt;
&lt;DIV style="margin-left: 40px;"&gt;&lt;LI-PRODUCT title="QlikView" id="qlikView"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Tunnelling in QlikView basically makes the packets encapsulated (and then de-encapsulated) in an http connection, and that usually results in worse performances.&lt;/P&gt;
&lt;P&gt;Also, when you don't tunnel you talk directly to the QlikView Server, while tunnelling forces you to go through the QlikView WebServer, which, of course, adds more strain to the system.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3 class="qlik-migrated-tkb-headings"&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Resolution:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/H3&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Verify if the Access Point's server connections are set to Always Tunnel, as documented on the &lt;A href="https://help.qlik.com/en-US/qlikview/April2019/Subsystems/QMC/Content/QV_QMC/QMC_System_Setup_QlikViewWebServers_AccessPoint_ServerConnections.htm" target="_blank" rel="noopener"&gt;Server Connections, Qlik Help&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;If so, you might want to ensure that direct connections to the QlikView Server on port 4747 are allowed, and disable the tunnel setting.&lt;/P&gt;
&lt;P&gt;This will relieve the two services (QVS and QVWS) from having constant communication with each other, reducing the strain that might result from the process.&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Disable Always tunnel.png" style="width: 959px;"&gt;&lt;img src="https://community.qlik.com/t5/image/serverpage/image-id/73668i7BC5C04754C3CDD1/image-size/large?v=v2&amp;amp;px=999" role="button" title="Disable Always tunnel.png" alt="Disable Always tunnel.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 04 Mar 2022 14:59:09 GMT</pubDate>
    <dc:creator>Daniele_Purrone</dc:creator>
    <dc:date>2022-03-04T14:59:09Z</dc:date>
    <item>
      <title>QlikView WebServer log shows Error Request failed: m_Comm.Receive() received zero bytes</title>
      <link>https://community.qlik.com/t5/Official-Support-Articles/QlikView-WebServer-log-shows-Error-Request-failed-m-Comm-Receive/ta-p/1715431</link>
      <description>&lt;P&gt;The QlikView WebServer logs &lt;SPAN&gt;&lt;FONT face="courier new,courier"&gt;Error Request failed: m_Comm.Receive() received zero bytes&lt;/FONT&gt;.&lt;/SPAN&gt;&lt;BR /&gt;&lt;BR /&gt;No known DNS issues and LinkMachine name is configured correctly as described in&amp;nbsp;&lt;A href="https://community.qlik.com/t5/Knowledge/m-Sock-Receive-Receive-throws-zero-QlikView-server-unavailable/ta-p/1711316" target="_blank" rel="noopener"&gt;Receive throws zero and other issues relating to the QVS becoming unreachable&lt;/A&gt;.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;
&lt;H4&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Environment:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/H4&gt;
&lt;DIV style="margin-left: 40px;"&gt;&lt;LI-PRODUCT title="QlikView" id="qlikView"&gt;&lt;/LI-PRODUCT&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Tunnelling in QlikView basically makes the packets encapsulated (and then de-encapsulated) in an http connection, and that usually results in worse performances.&lt;/P&gt;
&lt;P&gt;Also, when you don't tunnel you talk directly to the QlikView Server, while tunnelling forces you to go through the QlikView WebServer, which, of course, adds more strain to the system.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;H3 class="qlik-migrated-tkb-headings"&gt;&lt;FONT color="#339966"&gt;&lt;STRONG&gt;Resolution:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/H3&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Verify if the Access Point's server connections are set to Always Tunnel, as documented on the &lt;A href="https://help.qlik.com/en-US/qlikview/April2019/Subsystems/QMC/Content/QV_QMC/QMC_System_Setup_QlikViewWebServers_AccessPoint_ServerConnections.htm" target="_blank" rel="noopener"&gt;Server Connections, Qlik Help&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;If so, you might want to ensure that direct connections to the QlikView Server on port 4747 are allowed, and disable the tunnel setting.&lt;/P&gt;
&lt;P&gt;This will relieve the two services (QVS and QVWS) from having constant communication with each other, reducing the strain that might result from the process.&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Disable Always tunnel.png" style="width: 959px;"&gt;&lt;img src="https://community.qlik.com/t5/image/serverpage/image-id/73668i7BC5C04754C3CDD1/image-size/large?v=v2&amp;amp;px=999" role="button" title="Disable Always tunnel.png" alt="Disable Always tunnel.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 04 Mar 2022 14:59:09 GMT</pubDate>
      <guid>https://community.qlik.com/t5/Official-Support-Articles/QlikView-WebServer-log-shows-Error-Request-failed-m-Comm-Receive/ta-p/1715431</guid>
      <dc:creator>Daniele_Purrone</dc:creator>
      <dc:date>2022-03-04T14:59:09Z</dc:date>
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