article Configure Qlik Sense Mobile for iOS and Android in Official Support Articles

Configure Qlik Sense Mobile for iOS and Android

Andre_Sostizzo — Mon, 03 Apr 2023 14:06:40 GMT

The Qlik Sense Mobile app allows you to securely connect to your Qlik Sense Enterprise deployment from your supported mobile device. This is the process of configuring Qlik Sense to function with the mobile app on iPad / iPhone.

This article applies to the Qlik Sense Mobile app used with Qlik Sense Enterprise on Windows. For information regarding the Qlik Cloud Mobile app, see Setting up Qlik Sense Mobile SaaS.

Content:

Pre-requirements (Client-side)

See the requirements for your mobile app version on the official Qlik Online Help > Planning your Qlik Sense Enterprise deployment > System requirements for Qlik Sense Enterprise > Qlik Sense Mobile app

Configuration (Server-side)

Acquire a signed and trusted Certificate.

Out of the box, Qlik Sense is installed with HTTPS enabled on the hub and HTTP disabled. Due to iOS specific certificate requirements, a signed and trusted certificate is required when connecting from an iOS device. If using HTTPS, make sure to use a certificate issued by an Apple-approved Certification Authority.
Also check Qlik Sense Mobile on iOS: cannot open apps on the HUB for issues related to Qlik Sense Mobile on iOS and certificates.

For testing purposes, it is possible to enable port 80.

(Optional) Enable HTTP (port 80).

Open the Qlik Sense Management Console and navigate to Proxies.
Select the Proxy you wish to use and click Edit Proxy.
Check Allow HTTP

Update the Host White List in the proxy

If not already done, add an address to the White List:

In Qlik Management Console, go to CONFIGURE SYSTEM -> Virtual Proxies
Select the proxy and click Edit
Select Advanced in Properties list on the right pane
Scroll to Advanced section in the middle pane
Locate "Allow list"
Click "Add new value" and add the addresses being used when connecting to the Qlik Sense Hub from a client. See How to configure the WebSocket origin allow list and best practices for details.

Generate the authentication link:

An authentication link is required for the Qlik Sense Mobile App.

Navigate to Virtual Proxies in the Qlik Sense Management Console and edit the proxy used for mobile App access
Enable the Client authentication link menu in the far right menu.
Generate the link.

NOTE: In the client authentication link host URI, you may need to remove the "/" from the end of the URL, such as http://10.76.193.52/ would be http://10.76.193.52

Associate User access pass

Users connecting to Qlik Sense Enterprise need a valid license available. See the Qlik Sense Online Help for more information on how to assign available access types.
Qlik Sense Enterprise on Windows > Administer Qlik Sense Enterprise on Windows > Managing a Qlik Sense Enterprise on Windows site > Managing QMC resource > Managing licenses

Configuration (Client side)

Install Qlik Sense mobile app from AppStore.
Provide authentication link generated in QMC
- Open the link from your device (this can be also done by going to the Hub, clicking on the menu icon at the top right and selecting "Client Authentication"), the installed application will be triggered automatically, and the configuration parameters will be applied.
- Enter user credentials for QS server

Re: Configure Qlik Sense Mobile for iOS and Android

Tool_Tip — Wed, 03 Jul 2024 08:51:05 GMT

This is not working. I have applied all the given steps.

In mobile the HUB is unaccessible.

Re: Configure Qlik Sense Mobile for iOS and Android

linda_camaiani — Wed, 03 Jul 2024 13:55:08 GMT

Hi,

I am having the same issue and I applied all the given steps.

Re: Configure Qlik Sense Mobile for iOS and Android

Sonja_Bauernfeind — Wed, 03 Jul 2024 14:04:17 GMT

Hello @linda_camaiani and @Tool_Tip

If the above do not help resolve the issue, please log a ticket with support to have the problem investigated.

All the best,
Sonja

Re: Configure Qlik Sense Mobile for iOS and Android

linda_camaiani — Wed, 03 Jul 2024 14:10:57 GMT

Thank you Sonja, I tried that path ticket: 00158876 and nothing was resolved.

Re: Configure Qlik Sense Mobile for iOS and Android

balajim1 — Fri, 04 Oct 2024 13:04:03 GMT

@linda_camaiani
Did you get any update from Qlik Production support regarding this case 00158876.

Are you able to resolve this issue?

Re: Configure Qlik Sense Mobile for iOS and Android

Tool_Tip — Thu, 23 Jan 2025 10:04:51 GMT

It works for the qliksense desktop.

when we access the client authentication link in system browser it is automatically opening the qliksense desktop application and works fine.

But when we access client authentication link in mobile browser nothing happened.

Re: Configure Qlik Sense Mobile for iOS and Android

Tool_Tip — Mon, 28 Apr 2025 07:58:36 GMT

Dear

We are getting below message while opening qliksense from iOS mobile application

We tried both with internet/ Intranet

Re: Configure Qlik Sense Mobile for iOS and Android

atiwari — Thu, 29 Jan 2026 08:14:03 GMT

Hi @Sonja_Bauernfeind and Qlik Team,
I have a couple of questions regarding the setup of the Qlik Sense Mobile app with our Qlik Sense Enterprise environment:

Can Qlik Sense Mobile be configured to connect when the Qlik Sense Enterprise deployment is using only the default Qlik self‑signed certificate (without a public CA certificate)?
Is it possible to configure the Qlik Sense Mobile app to authenticate using SSO?
If yes, could you please share any recommended configuration steps or relevant documentation?

Thank you in advance for your guidance.