Task fail with Error: Exception in save source file: Could not find file

Maria_Halley — Tue, 26 Apr 2022 11:54:04 GMT

Task randomly fail, you can find similar entries as below, in the Task log

Error: Exception in save source file: Could not find file '\\XXXX\qlikview$\xxx\xxx\xxx\xxx\21093f09-375c-4cb2-9eb5-f17664271b0b_YourQVWName.qvw.tmp'.

Error: File is not ok. Target file was not saved

Environment

QlikView all versions

Resolution

This can happen if there is an issue accessing files on the source documents folder.
There might be several reasons for this:

Verify that antivirus exclusions are in place. This is the most common root cause for file access issues.
Verify that no other process is locking files in the path
Confirm that the path is on Windows folder share (NAS are not supported)
Make sure that the disk is able to handle the load, see resolution 2 in this article for more info. DiskSpeed
Make sure that there are no network latencies (like having the source path fileserver on a different network or geographical location)

For general information on how to optimize the publisher see.

Scaling the QlikView Publisher

article Task fail with Error: Exception in save source file: Could not find file in Official Support Articles

Task fail with Error: Exception in save source file: Could not find file

Environment

Resolution