https://community.qlik.com/t5/Official-Support-Articles/Windows-Commands-To-Retrieve-Environment-Information-v2-20/ta-p/1714611 <P><div class="video-embed-center video-embed"><iframe class="embedly-embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FZ-e37Sg3bjQ%3Ffeature%3Doembed&amp;display_name=YouTube&amp;url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DZ-e37Sg3bjQ&amp;image=https%3A%2F%2Fi.ytimg.com%2Fvi%2FZ-e37Sg3bjQ%2Fhqdefault.jpg&amp;type=text%2Fhtml&amp;schema=youtube" width="200" height="112" scrolling="no" title="Qlik Fix Getting Qlik Info" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture;" allowfullscreen="true"></iframe></div></P> <P>Please run the ServerStat BAT file attached <A href="https://community.qlik.com/cyjdu72974/attachments/cyjdu72974/qlik-support-knowledge-base/6307/6/serverStat%20v2.21.zip" target="_blank" rel="noopener" data-cke-saved-href="https://community.qlik.com/cyjdu72974/attachments/cyjdu72974/qlik-fix/16/2/serverStat%20000024256.zip">here</A>. It will generate a text file that is placed on the same location where the .bat file was run from.</P> <P>The attached batch file can be used to answer following questions at one shot:</P> <OL> <LI>What is OS version?</LI> <LI>Is Firewall turned on/off?</LI> <LI>Is XXX service running?</LI> <LI>Is port XX listened by the correct process?</LI> <LI>What is running on the server?</LI> <LI>Is there Anti-Virus software running in the background?</LI> <LI>What is service account?</LI> <LI>Is the service account in the correct groups?</LI> <LI>Does the server have enough disk space?</LI> <LI>What's the make / model of this server box?</LI> <LI>What's the hostname / IP address of this server?</LI> <LI>Is this a VM or a physical server?</LI> <LI>Is this server part of a domain?</LI> <LI>What KB patches have been installed?</LI> <LI>What software have been installed and installation date?</LI> <LI>What are Qlik products' versions? (patch and IR)</LI> <LI>What host name was used during installation of Qlik Sense?</LI> <LI>What is current LEF info on this system?</LI> <LI>What is Proxy settings on this machine?</LI> <LI>Is IIS running on this machine?</LI> <LI>What is Security Policies&nbsp;applied?</LI> <LI>What is Local Policies applied?</LI> <LI>Retrieve hosts file</LI> <LI>Retrieve list of installed certificate</LI> <LI>Retrieve Log ON Account</LI> <LI>Retrieve Service List</LI> <LI>Check Mapping drive</LI> <LI>Retrieve&nbsp;postgresql.conf and&nbsp;pg_hba.conf</LI> <LI>Show Power Plan</LI> <LI>Show FIPS status</LI> <LI>Show Qlik Sense Service Recovery settings</LI> <LI>Show Windows Scheduled Tasks and next execute time.</LI> <LI>Show all installed printers.</LI> <LI>Show .NET Framework version</LI> <LI>Show&nbsp;"ServicesPipeTimeout" value from Registry</LI> <LI>Show BitLocker status</LI> </OL> <P>Please run as Administrator, otherwise, the following will be printed:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="error administrator privileges required.png" style="width: 648px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/44782iA647BE0ED7DA371A/image-size/large?v=v2&amp;px=999" role="button" title="error administrator privileges required.png" alt="error administrator privileges required.png" /></span></P> <P>&nbsp;</P> <P>If the bat file can not be downloaded, then please down load the attachment 2 then rename it into .BAT file.</P> <BLOCKQUOTE class="quote">The batch file must be executed on each node.</BLOCKQUOTE> <BLOCKQUOTE class="quote">Not all commands are available in Windows Server 2025.</BLOCKQUOTE> Thu, 18 Sep 2025 08:31:11 GMT Andre_Sostizzo 2025-09-18T08:31:11Z https://community.qlik.com/t5/Official-Support-Articles/Windows-Commands-To-Retrieve-Environment-Information-v2-20/ta-p/1714611 <P><div class="video-embed-center video-embed"><iframe class="embedly-embed" src="https://cdn.embedly.com/widgets/media.html?src=https%3A%2F%2Fwww.youtube.com%2Fembed%2FZ-e37Sg3bjQ%3Ffeature%3Doembed&amp;display_name=YouTube&amp;url=https%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DZ-e37Sg3bjQ&amp;image=https%3A%2F%2Fi.ytimg.com%2Fvi%2FZ-e37Sg3bjQ%2Fhqdefault.jpg&amp;type=text%2Fhtml&amp;schema=youtube" width="200" height="112" scrolling="no" title="Qlik Fix Getting Qlik Info" frameborder="0" allow="autoplay; fullscreen; encrypted-media; picture-in-picture;" allowfullscreen="true"></iframe></div></P> <P>Please run the ServerStat BAT file attached <A href="https://community.qlik.com/cyjdu72974/attachments/cyjdu72974/qlik-support-knowledge-base/6307/6/serverStat%20v2.21.zip" target="_blank" rel="noopener" data-cke-saved-href="https://community.qlik.com/cyjdu72974/attachments/cyjdu72974/qlik-fix/16/2/serverStat%20000024256.zip">here</A>. It will generate a text file that is placed on the same location where the .bat file was run from.</P> <P>The attached batch file can be used to answer following questions at one shot:</P> <OL> <LI>What is OS version?</LI> <LI>Is Firewall turned on/off?</LI> <LI>Is XXX service running?</LI> <LI>Is port XX listened by the correct process?</LI> <LI>What is running on the server?</LI> <LI>Is there Anti-Virus software running in the background?</LI> <LI>What is service account?</LI> <LI>Is the service account in the correct groups?</LI> <LI>Does the server have enough disk space?</LI> <LI>What's the make / model of this server box?</LI> <LI>What's the hostname / IP address of this server?</LI> <LI>Is this a VM or a physical server?</LI> <LI>Is this server part of a domain?</LI> <LI>What KB patches have been installed?</LI> <LI>What software have been installed and installation date?</LI> <LI>What are Qlik products' versions? (patch and IR)</LI> <LI>What host name was used during installation of Qlik Sense?</LI> <LI>What is current LEF info on this system?</LI> <LI>What is Proxy settings on this machine?</LI> <LI>Is IIS running on this machine?</LI> <LI>What is Security Policies&nbsp;applied?</LI> <LI>What is Local Policies applied?</LI> <LI>Retrieve hosts file</LI> <LI>Retrieve list of installed certificate</LI> <LI>Retrieve Log ON Account</LI> <LI>Retrieve Service List</LI> <LI>Check Mapping drive</LI> <LI>Retrieve&nbsp;postgresql.conf and&nbsp;pg_hba.conf</LI> <LI>Show Power Plan</LI> <LI>Show FIPS status</LI> <LI>Show Qlik Sense Service Recovery settings</LI> <LI>Show Windows Scheduled Tasks and next execute time.</LI> <LI>Show all installed printers.</LI> <LI>Show .NET Framework version</LI> <LI>Show&nbsp;"ServicesPipeTimeout" value from Registry</LI> <LI>Show BitLocker status</LI> </OL> <P>Please run as Administrator, otherwise, the following will be printed:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="error administrator privileges required.png" style="width: 648px;"><img src="https://community.qlik.com/t5/image/serverpage/image-id/44782iA647BE0ED7DA371A/image-size/large?v=v2&amp;px=999" role="button" title="error administrator privileges required.png" alt="error administrator privileges required.png" /></span></P> <P>&nbsp;</P> <P>If the bat file can not be downloaded, then please down load the attachment 2 then rename it into .BAT file.</P> <BLOCKQUOTE class="quote">The batch file must be executed on each node.</BLOCKQUOTE> <BLOCKQUOTE class="quote">Not all commands are available in Windows Server 2025.</BLOCKQUOTE> Thu, 18 Sep 2025 08:31:11 GMT https://community.qlik.com/t5/Official-Support-Articles/Windows-Commands-To-Retrieve-Environment-Information-v2-20/ta-p/1714611 Andre_Sostizzo 2025-09-18T08:31:11Z https://community.qlik.com/t5/Official-Support-Articles/Windows-Commands-To-Retrieve-Environment-Information-v2-20/tac-p/1909047#M6308 <P><a href="https://community.qlik.com/t5/user/viewprofilepage/user-id/39663">@Andre_Sostizzo</a>&nbsp; thanks!</P> Wed, 23 Mar 2022 21:36:19 GMT https://community.qlik.com/t5/Official-Support-Articles/Windows-Commands-To-Retrieve-Environment-Information-v2-20/tac-p/1909047#M6308 QFabian 2022-03-23T21:36:19Z https://community.qlik.com/t5/Official-Support-Articles/Windows-Commands-To-Retrieve-Environment-Information-v2-20/tac-p/2119862#M10194 <P>Hello&nbsp;<a href="https://community.qlik.com/t5/user/viewprofilepage/user-id/39663">@Andre_Sostizzo</a>&nbsp;</P> <P>When I download 'serverStat v2.21.zip' and run 'serverStat v2.21.bat', the version of the output text file name is 'serverStat_v2.20_.txt'.</P> <P>Sorry for the detail, but will this version difference be corrected?</P> Tue, 19 Sep 2023 08:34:51 GMT https://community.qlik.com/t5/Official-Support-Articles/Windows-Commands-To-Retrieve-Environment-Information-v2-20/tac-p/2119862#M10194 hinamasu 2023-09-19T08:34:51Z https://community.qlik.com/t5/Official-Support-Articles/Windows-Commands-To-Retrieve-Environment-Information-v2-20/tac-p/2120368#M10217 <P>Hello&nbsp;<a href="https://community.qlik.com/t5/user/viewprofilepage/user-id/201138">@hinamasu</a>&nbsp;</P> <P>This should be resolved now.</P> <P>All the best,<BR />Sonja&nbsp;</P> Wed, 20 Sep 2023 10:58:09 GMT https://community.qlik.com/t5/Official-Support-Articles/Windows-Commands-To-Retrieve-Environment-Information-v2-20/tac-p/2120368#M10217 Sonja_Bauernfeind 2023-09-20T10:58:09Z https://community.qlik.com/t5/Official-Support-Articles/Windows-Commands-To-Retrieve-Environment-Information-v2-20/tac-p/2120691#M10224 <P>Hello&nbsp;<a href="https://community.qlik.com/t5/user/viewprofilepage/user-id/28597">@Sonja_Bauernfeind</a>&nbsp;</P> <P>I confirmed that the file name is correct.</P> <P>Thank you for your quick response.</P> Thu, 21 Sep 2023 00:43:24 GMT https://community.qlik.com/t5/Official-Support-Articles/Windows-Commands-To-Retrieve-Environment-Information-v2-20/tac-p/2120691#M10224 hinamasu 2023-09-21T00:43:24Z